The 5 Steps of Mental Health First Aid (Explained in Plain Language)

Updated, June 2021.

What’s the first thing you should do when someone is experiencing a panic attack? What if you suspect someone is at risk of harming themselves? How should you approach them? 

The Global Burden of Disease study (2017) revealed that 792 million people worldwide are living with a mental health disorder. That’s roughly one in ten people globally. 

And yet, shockingly few of us know the signs of poor mental health, or how to respond to a mental health emergency. 

We understand that early intervention is key to saving lives and getting people the help they deserve. But we are fearful of saying the wrong thing, causing offence, or making the situation worse. 

Anyone who works in a community-serving role can benefit enormously from mental health first aid training. It’s not just health care providers who encounter people suffering from mental illness. 

From teachers to social workers to law enforcement to business managers—everyone should know the basic response strategies. 

So, let's get started. Here are the 5 steps of mental health first aid, explained in plain language.

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9 Most Important Skills for Professional Mediators

Mediation is often described as both an art and a science. A science because the practice is governed by a clear framework, with concrete technical components and legal boundaries. 

An art because skilled mediators draw on a variety of less tangible assets, like intuition, self-awareness, emotional intelligence, and a gift for cultivating trust amidst tension and hostility. 

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Human Resources Jobs: What Are Your Career Options?

Updated June, 2021.

Human resources management (HRM) has a much larger role in business than most people realize. When you think about HR, what comes to mind?  

Most likely, you’re thinking about processes like recruitment, hiring, explaining company benefits, and dealing with discipline issues. 

But at today’s leading companies, HR goes far beyond these routine functions. More than ever before, human resources professionals are playing a key role in strategic planning and corporate policy. 

They are contributing at the highest levels, working with senior management to cultivate the most valuable asset a company has: its people. 

As HR grows as an industry, so do the variety of jobs available in different areas of specialization, and different levels of seniority. 

What types of human resources jobs are available? What career paths can you pursue, from HR generalist to specialist roles? Here’s a look at some popular options, and some tips on how to transition into the field.

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Arbitration Job Options and Areas of Practice

Since we launched our Arbritration Certificate a few years ago, one of the most common questions we hear from potential students is “what are my career options as an arbitrator...what job opportunities are available?” 

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Emergency Manager Jobs: What are Your Career Options?

Chemical disaster response training drill at a factory

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Our Arbitration Course is Now Accredited by the ADR Institute of Canada

If you’re considering becoming an arbitrator, you may already know the importance of earning a professional designation through the Alternative Dispute Resolution Institute of Canada (ADRIC). 

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Managing HR for a Small Business: 5-Point Survival Guide

Updated June, 2021.

HR managers face challenges on so many fronts. On one side, there are legal issues and ever-evolving compliance requirements.

On the other, you’ve got employee engagement, talent retention, and dealing with performance problems. Not to mention, nailing down workplace policies and answering to higher-ups. 

It’s a lot to take on, particularly if you’ve never handled HR responsibilities before. But the truth is, this is a very common scenario in smaller businesses that are growing, and suddenly have need for an HR manager. 

Someone has to step into that role and create a framework that will help the company thrive. No small feat! 

Not sure where to begin, or how to focus your efforts?

Follow our 5-point survival guide for new HR managers—with special guest, Treena Chabot (Chartered Professional in Human Resources and the Principal Consultant at TREE for Supervisors).

Treena provided the 5 points in this survival guide, based on her training program and decades of experience working with HR professionals.

This is how to survive – and thrive!  as a new HR manager. 

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What to Expect from our Online Gerontology Course

Updated June, 2021.

The field of gerontology has changed so much over the last few decades. And with population trends shifting toward an increase of older people, the study of aging has become more important than ever. 

People are living longer. But longer lives are not necessarily healthier lives.

Seniors need specific kinds of care and support to ensure good quality of life. With public health care systems stretched to the limit, and shortages of people with gerontology training, we’re facing serious challenges in this area. 

Do you work with seniors? Want to know more about the aging process, challenges facing today’s seniors, and practical methods for ensuring safe, effective care? 

This is what we teach students in our online gerontology course. In this post, we introduce the instructor, explain which topics and skills we cover, and who the training is geared toward. 

Find out what to expect in class, and if this training could benefit you.

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Starting a Career in Mediation? 5 Key Facts About the ADR Institute

Mediation is not a regulated profession in Canada. There is no specific degree, diploma, or certificate you must have to start a career in mediation. 

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Becoming an Emergency Manager: What Training & Skills Do You Need?

The growing threat of natural disasters, political instability, acts of terrorism and other potential catastrophes is sparking demand for emergency managers worldwide. 

The field of emergency management focusses on predicting likely disasters, planning response procedures, minimizing risk, and organizing swift recovery. 

We’re seeing growth in this industry across almost every sector of the economy—from healthcare and law enforcement, to manufacturing, big business, and all levels of government. 

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