Our Online Mediation Course: Instructor Hayley MacPhail Explains Training & Careers

Hayley MacPhail has 20 years experience as a mediator and educator. She specializes in Family Mediation, and teaches an online mediation course at Kompass Professional Development.

If you're considering becoming a mediator (or just want to improve your conflict resolution skills), selecting the right training program can be a major challenge. There are so many options out there.

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5 Most Common Mental Health Disorders (+ Common Warning Signs)

Although strides have been made to raise awareness and reduce stigma around mental illness, the issue remains shrouded in shame and secrecy.

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HR Training for New Managers: Instructor Treena Chabot Explains What to Expect in Class

Image: Treena Chabot, Chartered Professional in Human Resources and the Principal Consultant at TREE for Supervisors

Updated January, 2021.

If you've recently transitioned into a leadership role at work, it's very likely you received little or no training on how to navigate your new position.

Lack of training for new managers is well documented in companies across the globe. Research by consulting firm, West Monroe, uncovered major deficits in this area.

In 2018, they surveyed 500 managers and found that a full 59% had never received any kind of training on how to be an effective leader. And you'll find similar stories in organizations of all types, in all industries.

The inevitable result? Front-line managers are left to figure out hiring, firing, conflict resolution, and performance evaluation all by themselves. They stumble into legal quagmires and other traps, like micro-managing and failure to retain top talent.

The answer? Take matters into your own hands! This is where HR expert and educator, Treena Chabot comes into the picture. Treena is a Chartered Professional in Human Resources and the Principal Consultant at TREE for Supervisors.

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Gerontology Training: 5 Fascinating Facts on Aging in the 21st Century

In a society that glorifies youth, many people would rather ignore the realities of aging. In fact, in many ways, aging is stigmatized and widely misunderstood. There are so many myths and misconceptions about what it means to get older (most of them negative!)

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Community Mental Health Training: 5 Skills Every Front-line Worker Needs

Do you work in a public-serving role? Are you in health care, education, social services, law enforcement, or some other community-serving profession?

There is no doubt that you are coming into regular contact with people who suffer from poor mental health.


The Canadian Mental Health Association has collected a shocking set of statistics on just how widespread mental illness is—impacting people of all ages, education, cultural backgrounds, and income levels.

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5 Good Reasons to Become a Mediator (& How to Get Started)

People come to the practice of mediation from all walks of life and professional backgrounds. It's not just lawyers who become mediators. Anyone with an interest in alternative dispute resolution, strong communication skills, and sharp problem-solving abilities can excel in this career.

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Mental health training: 8 Facts on the Opioid Crisis

We recently interviewed Rose Ceci (a certified psychiatric mental health nurse with the Canadian Mental Health Association), to get her take on today's most pressing mental health issues.

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Mental Health Instructor, Rose Ceci, on What to Expect in Her Online Class

Rose Ceci is a certified psychiatric mental health nurse with the Canadian Mental Health Association. She teaches the online Community Mental Health Certificate at Kompass Professional Development

Mental health is a broad field, with a lot of complex challenges. In any given year, 1 in 5 Canadians will experience a mental health problem—or know someone who is struggling—so this is an issue that affects us all.

But if you're working in a front-line, community-serving role, you're probably experiencing the consequences of our mental health crisis up close, and in very personal ways.

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Gerontology Training: 10 Key Skills for Supporting the Elderly

The global population of seniors age 65 and over is growing at a rapid rate. According to the World Health Organization, 8.5 percent of people worldwide now fall into this age group—that's 617 million seniors.

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Mental Health Training: 5 Clear Signs of Poor Mental Health

If you work in a community-serving role, you've probably faced situations where you suspected someone was suffering from poor mental health—but you weren't sure what questions to ask, or how to intervene.

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