Virtual Team Management: 7 Keys to Managing Your Staff Online

In the wake of the pandemic, remote work has become the new norm. It's also become a new source of stress for people who aren't used to a totally virtual work environment.

But it looks like working from home is here to say, even post-Covid.

Many Canadian businesses are giving employees the option to continue working from home after the pandemic subsides.

And some are ditching their physical office space and going permanently online.

This massive shift to remote working is forcing managers to face a whole new set of challenges. 

How can you keep people connected and engaged when they're not together in the same office - or even the same time zone?

How do you track progress, monitor performance, and hold your staff accountable?

Apply these 7 simple strategies to take control and get comfortable with the new reality of virtual team management.

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New Health and Safety Management Certificate: Meet the Instructor

Photo: Health & Safety expert and instructor, Kylie Boyd

As we head into year two of the pandemic, many organizations are still struggling to re-define and optimize their approach to workplace safety and employee wellness.

We're seeing growing demand for health and safety leaders who can balance business objectives with the increasingly complex needs of workers. 

From hygiene control to mental health to considering the unique needs of people working from home: health and safety in today's environment poses a whole new set of challenges.

Striving to enhance your skills and stay ahead of the curve?

This is exactly what we teach in the new Health and Safety Management certificate at Kompass.

This week, we interviewed the instructor, Kylie Boyd to get an inside look at the training.

Kylie has over 17 years of experience in H&S leadership and has taught courses at both the undergraduate and post-graduate level.

Meet the instructor and find out what this course has to offer.

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Top 5 Health & Safety Manager Skills for Stronger OHS Leadership

Occupational health and safety is top of mind for many people these days. In the midst of a global pandemic, keeping people safe and healthy on the job has a whole new importance.

But workplace health and safety goes far beyond protecting people from disease. It encompasses total wellness, from physical safety to mental health, emergency procedures, risk prevention, and safety training for staff.

Each year brings new regulations, new best practices, and new research on how to improve health and safety at work.

If you're looking to advance your OHS career, which areas should you focus on? Which health and safety manager skills are most important right now and over the long term?

We asked our own OHS instructor and industry expert, Kylie Boyd to weigh in. She teaches a Health and Safety Management course specifically designed to enhance leadership skills.

Find out which areas you should focus on to create a stronger safety culture and take your career to the next level.

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Online Project Management Course: Meet the Instructor, Explore Training

Photo: Peter Mesh, online project management expert and educator

There's been great speculation about whether organizations will bring remote workers 'back to the office' after the pandemic is over.

Researchers have been busy collecting data on this for months. And the results show what most of us already suspected: work-from-home is here to stay.

A recent Stats Canada survey found that 25% of Canadian businesses are 'likely' or 'very likely' to offer their employees the option to work remotely following the pandemic.

Surprisingly, 14% reported that they will make it a requirement

Feeling blindsided by this radical shift to virtual team management? You're not alone.

We developed the Online Project Management certificate to help team leads and managers adapt to the new reality. 

This week, we interviewed the instructor, Peter Mesh, a virtual project management expert with over 20 years of experience in the field.

He walks us through some key challenges project managers are facing right now, and how this course can help.

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New Public Policy Certificate: Meet the Instructor, Explore the Course

Photo: Laura Gray

If you want to make a real difference in the lives of Canadians, becoming a public policy advisor or analyst is a great place to start.

Canada faces complex policy challenges in many domains, from healthcare and the environment to social welfare and immigration.

There is steady demand for skilled policy leaders who can develop effective solutions and drive positive change.

Laura Gray is one of those leaders. She has extensive experience working at the provincial and federal level as a policy advisor and senior consultant.

She also provides government relations and communications services as Managing Partner of Holstein|Gray, a bipartisan consulting firm.

In addition to her consulting work, Laura has signed on as instructor for our new Public Policy Administration certificate.

In this interview, she shares some of her own fascinating background in government relations, and explains what to expect from the new course.

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Mediation Certification in Canada: What Are The Rules & Steps?

Considering a career in mediation? Your first priority is to understand the types of mediation certification available in Canada, at both the regional and national level.

It can get a bit confusing because technically, mediation is not a regulated profession in Canada. There is no legally mandated training or licensing process for mediators.

However, Canada does have a powerful organization that sets clear standards and guidelines for mediator training and professional practice.

This organization is called the Alternative Dispute Resolution Institute of Canada (ADRIC). It encourages mediators and arbitrators to self-regulate by offering a variety of designations, which are highly respected across the country.

It comes down to this: if you want to be recognized as a competent mediator, you'll need to earn a designation from the ADR institute.

So where do you begin? What rules and steps must you follow to become a certified mediator?

In this post, we break down the process from start to finish. Here's what you need to know.

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7 Better Ways to Manage Projects & People Online

With the growing shift to remote work, many project managers find themselves leading a group of people who are scattered across the country (or even the world).

There are some clear advantages to this new way of doing things. But online project management comes with a host of new challenges, too.

How can you maintain communication and engagement with remote team members? What are the best ways to run meetings and track projects online?

Basically: how can you adapt traditional project management techniques for the virtual world?

This post is here to help. We break down 7 simple ways to more effectively manage projects and people online.

Let's dive in.

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3 Ways Conflict Resolution Training Will Benefit Your Business

Are you an HR professional, business owner or manager who is responsible for handling disputes between team members?

You're probably well aware of how ongoing tensions at work can undermine the success of the entire company (not to mention your own sanity!)

But did you know that unresolved conflict is one of the top reasons employees stop caring about their work - or just give up and quit?

Take a look at these eye-opening statistics from a range of polls and international studies on workplace conflict:

☑️ 85% of employees at all levels experience conflict at work

☑️ 1 in 5 employees quit because their manager doesn't understand the challenges they face or the difficulties they're having with other staff

☑️ 43% of non-managers feel their boss is ineffective at handling conflict

☑️ 25% of employees call in sick to avoid conflict with colleagues

☑️ 27% have witnessed workplace tensions escalate into personal attacks


This much is clear: How business leaders deal with conflict in the workplace has a direct impact on employee churn, corporate culture, and potential for growth.

Even basic conflict resolution training can make a huge difference in how staff and teams collaborate.

Here are 3 key ways mangers can benefit from learning how to mediate disputes.

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Becoming a Public Policy Analyst: 5 Key Skills to Succeed in Policy Leadership

Updated May, 2021.

What exactly is public policy and what does an analyst do?

In a nutshell, we can think of public policy as a system of laws, regulations, and courses of action implemented by government.

These directives touch every aspect of our lives, including education, law enforcement, the allocation of environmental resources, healthcare, etc.

Ideally, public policy is developed to serve the public interest.

But ideas about what is "best" for the public are always changing, influenced by shifting values, and evolving social, political, and economic needs.

Therefore public policy is constantly in flux. Government commitments change. Public interests change.

How do decision-makers choose which new policies to introduce, and how best to develop and implement them?

Enter the public policy analyst.

Public policy analysts advise governments, at all levels, on which new policies are needed and what's involved in launching those policies.

In this post, we break down the core skills required to do this job well, and truly thrive in the challenging, ever-complex sphere of policy leadership.

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Public Policy Training: 5 Ways to Strengthen Your Policy Proposals

So much skill, care, and hard work goes into developing thorough policy recommendations. Analysts spend months gathering research, analyzing data, developing solutions, and evaluating pros, cons, and possible outcomes from every angle.

Then comes the crucial stage of presenting those findings in a comprehensive proposal.

In addition to ensuring accuracy and thoroughness, what else should policy analysts do to make sure their ideas are clearly understood and highly valued?

Start with these 5 steps to more impactful and persuasive policy proposals.

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