All Community-services-worker Posts

Meet Sarah: CSW Grad Lands Ideal Job as Educational Assistant

Mar 1, 2023 9:29:00 AM

When you think of a community services worker, you might picture someone helping out in shelters, halfway houses, or youth centres. A high school classroom probably doesn’t come to mind.

But that’s because you haven’t met Sarah Laham.

Sarah completed Herzing’s Community Services Worker program with a stellar GPA and fully expected to follow the typical CSW career path. Instead, she landed a position as an educational assistant in an Ottawa high school—and found it was exactly where she was meant to be.

Here’s her story.

How One CSW Instructor Came to Embrace Online Education

Oct 12, 2022 1:11:40 PM

As an experienced psychiatric nurse and instructor in Herzing’s Community Support Worker (CSW) program, Kim Melnyk was used to having lots of in-person interactions with students and people in recovery. She wasn’t the biggest fan of technology; she much preferred a more personal touch.

So when COVID came along and forced her to shift to teaching online, she had to make some major adjustments.

Initially, Kim was very much looking forward to a return to class post-pandemic. But when it started to occur, she found that it did not solve the problems she thought it would. Instead, she found herself doing more and more interaction online—and discovering benefits she had never considered before.

We spoke with her recently to learn more about her experience.

Top 10 Skills for Community Support Workers: Is This Career for You?

Aug 22, 2022 11:58:10 AM

Updated December 2023

Wondering if a career in social services is right for you? One of the best ways to figure that out is by looking at the skills you'll need to succeed on the job.

If those qualities match up with your profile and interests, chances are you're a good fit for the role.  And if they don't? You're probably better off in another career.

In this post, we're looking at what it takes to be an effective community support worker (CSW). We break down the top 10 characteristics, interests, and skills needed to really thrive in this job.

By the end, you'll know if a CSW career makes sense for you, and exactly how to get started.

How Community Services Workers Handle a Crisis: 7 Key Steps

Jan 13, 2022 1:36:21 PM

Updated December 2023

Working with at-risk populations is central to community service work.

CSWs are trained to support people dealing with serious life challenges, which may include addictions, mental health disorders, cases of domestic violence, and other, high-stress situations that sometimes lead to acute crises.

When we experience a crisis, our ability to cope and make decisions is seriously impaired. We need specialized support to regain control and find an effective solution to the problem at hand.

CSWs are trained to provide that support, and stop individuals in crisis from harming themselves or others. No easy task!

Non-violent crisis intervention training typically introduces students to a step-by-step model—a guide they can follow to help others get through traumatic experiences in the safest, most effective way possible.

In this post, we walk current (and prospective) CSW students through the seven-step approach many social workers use.

Meet Amanda: How the CSW Program Helped Me Find My Calling

Jan 12, 2022 10:27:18 AM

After years of working various retail jobs and then staying home to raise her three kids, Amanda Gauthier decided it was time to get some career training.

She had no post-secondary education and was nervous about going back to school in her 30s. She also struggled with “mom guilt” for taking on this new challenge while her children were still very little. Her youngest was not even school age yet.

But she was passionate about helping people and ready to pursue a new path. So she took the plunge and enrolled in the Community Services Worker program at Herzing College.

It was a decision that changed her life.

We spoke with Amanda recently to learn about her experience with the course, the instructor, and the internship.

Here are the highlights of our conversation.

Meet Marina: My Experience in the Community Services Worker Program

Dec 21, 2021 9:16:44 AM

Marina Denisova always knew she wanted to help people change their lives for the better.

She completed graduate studies in social work in her native Russia. But when she came to Canada, she knew she needed additional training.

She needed to build on her English language skills and learn about the social programs and systems that were in place in this country.

That’s what led her to enrol in the Community Services Worker (CSW) program at Herzing.

Marina graduated from the program and is now an ECE assistant with the Ottawa Catholic School Board.

We spoke with her recently to get her thoughts on the CSW course, the instructor, and the overall Herzing experience.

Here’s what she had to say.

What Do Social Workers, CSWs, and PSWs Do?

Oct 28, 2021 11:28:50 AM

Updated December 2023

If you’re looking for a meaningful role that lets you help people who are struggling, a career as a social worker, community services worker (CSW), or personal support worker (PSW) could be the answer.

All three positions are about making sure vulnerable individuals get the support they need and the respect they deserve.

But what exactly do social workers, CSWs, and PSWS each do? How are the roles different, and how can you know which one would suit you best?

In this post, we explain how all three careers compare in terms of tasks, salaries, outlook, and training requirements.

3 Growing Healthcare Careers That Don’t Need a Degree

Oct 20, 2021 10:00:06 AM

Updated December 2023

The healthcare field is growing fast. And you don’t need a university degree to become part of it.

With short, streamlined training at the college level, you can qualify for several healthcare careers with promising outlooks across Ontario.

For instance, you could become a community services worker, medical office assistant, or personal support worker. All of those careers are generating new opportunities—and require only a college diploma to get started.

Read on to learn more about each role and see which one may be a good choice for you.

How to Become a Youth Worker: 5 First Steps

Sep 10, 2021 12:08:33 PM

Updated December 2023

Do you feel driven to help at-risk children and teens get the support they need to improve their lives? If you become a youth worker, you can make a career out of doing exactly that.

Youth workers specialize in helping kids navigate tough situations. They connect vulnerable young people with community programs and resources designed to lift them out of dangerous conditions and get on a better path.

Ultimately, this job is about ensuring the safety and well-being of kids who find themselves in challenging circumstances.

Looking to become a youth worker? Not sure how to begin?

Have a look at five steps that can help you launch a career in this branch of social services.

Pros and Cons of Becoming a Community Support Worker (CSW)

Jul 19, 2021 10:42:45 AM

Updated December 2023

Many people are drawn to a career as a community support worker (CSW) out of a desire to improve the lives of vulnerable individuals.

CSWs give at-risk people the tools and resources they need to overcome their challenges and rebuild their lives. This role is about offering compassionate, practical support to those in need. And it can be very rewarding.

But of course, there are advantages and drawbacks to every job. You should have a full picture of what to expect before you commit to a career path.

Read on to discover the major pros and cons of becoming a CSW, and see if this role truly is your calling.

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