Updated Mental Health Certificate: See What’s New & Improved

Years of underfunding, stigmatization, and lack of education have created mental health crises in many communities across the globe. Everywhere you look, you see the consequences of these trends.

And the problem is only getting bigger and more complex—especially in the wake of the pandemic.

If you're working in a front-line, community-serving role, you're probably experiencing the consequences of Canada’s mental health crisis up close and in very personal ways.

That’s why Kompass developed a new and improved version of its Community Mental Health and Addictions certificate. The enhancements were designed to make the course content even more relevant to today’s realities.

Read on to see what’s changed—and what hasn’t.

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Diversity & Inclusion Certificate: Meet the Instructor, Explore the Course

Over the last few years, we've seen a tremendous increase in corporate training programs in diversity and inclusion. Leaders are finally recognizing the critical importance of fostering a genuinely inclusive workplace culture.

The problem is, management often lacks the skillset and knowledge needed to recruit, nurture, and retain a diverse workforce.

Pamela Perez has built a career around helping companies navigate this challenging process. She has a proven track record in human resources, with a specialization in diversity and inclusion training, coaching, and consulting.

And now, Pamela has signed on to teach the new Diversity and Inclusion certificate at Kompass Professional Development.

We interviewed her this week to learn more about her background and what skills she'll be teaching in class. Read on for the highlights.

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Top 5 Types of Mediation

Over the past several years, mediation has become an increasingly popular method of resolving differences outside of court. Instead of passing judgment and imposing a decision, a mediator facilitates communication between the parties and helps them reach a resolution they can both accept.

Mediation can be used to settle a diverse range of disputes, including those related to family or business relationships, employment, tenancy, property damage, and more.

This post will explore the top five types of mediation, examine specific examples of common disputes in each type, and help you to discover the advantages mediation provides.

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How Do You Become an Arbitrator in Canada? Accreditation Options

Considering becoming an arbitrator, and struggling to navigate the confusing array of professional designations available in Canada?

Here's the scoop: technically, you don't need an official designation to become an arbitrator in Canada. However, those who obtain accreditation through a recognized association enjoy a much higher degree of credibility.

The Alternative Dispute Resolution Institute of Canada (ADRIC), along with its regional affiliates, is a leading provider of professional designations to arbitrators across the country.

In this post, we outline the different levels of accreditation offered through ADRIC and explain what it takes to achieve each one.

Read on to get a clearer sense of the path you can follow to launch a successful career in arbitration.

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Mediation Certification in Canada: What Are the Rules & Steps?

Updated April 2023

Considering a career in mediation? Your first priority is to understand the types of mediation certification available in Canada, at both the regional and national levels.

It can get a bit confusing because technically, mediation is not a regulated profession in Canada. There is no legally mandated training or licensing process for mediators.

However, Canada does have a powerful organization that sets clear standards and guidelines for mediator training and professional practice. This organization is called the Alternative Dispute Resolution Institute of Canada (ADRIC). It encourages mediators and arbitrators to self-regulate by offering a variety of designations that are highly respected across the country.

It comes down to this: if you want to be recognized as a competent mediator, you'll need to earn a designation from the ADR Institute.

So where do you begin? What rules and steps must you follow to become a certified mediator?

In this post, we break down the process from start to finish. Here's what you need to know.

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Arbitration vs Mediation vs Conciliation: Differences, Pros and Cons, Applications

Arbitration, mediation, and conciliation are popular forms of dispute resolution that offer interesting and diverse career opportunities.

People pursue alternative dispute resolution (ADR) training and accreditation for a number of reasons. Some aspire to become professional mediators or arbitrators. Others are simply looking to handle conflict better in their personal relationships or workplace.

It’s certainly an industry in demand. From business disputes to divorce settlements, people are turning to ADR as a more flexible, less costly, and more time-effective means of resolving conflicts.

Arbitration, mediation, and conciliation offer three different approaches to conflict resolution. They differ in terms of procedure and outcomes, as well as training and accreditation.

In this post, we guide you through clear definitions of arbitration versus mediation and conciliation, including applications along with pros and cons. Let's get started.

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Pre-mediation: What It Is and Why It’s Important

Mediation has become an increasingly popular option for settling family disputes in Ontario. It’s typically quicker, more cost-effective, and less adversarial than going to court.

Mediators need to prepare and support their clients to make sure each party can participate fully. They need to be alert to anything that can adversely affect a client's ability to engage in the process, such as mental health issues or family violence.

That's why they meet with each party beforehand to understand the factors involved. This is known as pre-mediation, or "screening in."

Thinking about a career in mediation? Keep reading to learn what the intake process involves and why it’s so important.

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Public Policy: What It Is, Why It’s Important, and How to Get Involved

Updated January 2024

Public policy can be described as the strategy governments use to meet the needs of society.

All governments must deal with issues that affect large segments of the population, such as taxation, housing, health and safety, and more.

By pursuing a career in public policy, you can play a key role in shaping the principles and priorities that guide a government’s actions.

In this post, we explain what the public policy field is all about and why it matters. We also show you how to get involved in public policy through different educational options and career paths.

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Family Mediator Skills & Qualifications: What You Need to Succeed

Updated December 2023

Are you interested in helping Ontario families work through their differences without going to court?

Family mediators play an important role in helping people navigate the end of a relationship. They help families work through disputes related to separation, divorce, child custody, and more—all while avoiding a costly, drawn-out litigation process.

But if you’re looking to specialize in family mediation, you may be wondering what it takes to get your career off the ground.

We combed through job postings and spoke to industry experts to find out what skills and qualifications are required to thrive as a family mediator.

Here’s what you typically need to have.

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Onboarding Best Practices in a Remote Work Environment

The way you integrate a new hire into your organization has a huge impact on that employee’s motivation and engagement.

Done well, onboarding helps new employees understand expectations, attitudes, tools, policies, and processes. It also helps them develop a sense of connection and camaraderie with both their team and the larger organization.

But that’s not easy to accomplish when people are working from home.

Team members who don’t share the same physical space aren’t able to absorb company culture and norms organically. They can’t just shadow a colleague all day and drop in on casual conversations around the water cooler.

So how can you help remote employees get set up for success right from the get-go?

Check out these best practices for virtual onboarding.

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