Updated December 2023
Aiming to break into the IT field as a technical support specialist? Right now is a great time to do so.
The Government of Canada Job Bank forecasts moderate to good demand for this occupation across much of the country through 2025. What’s more, Randstad recently named IT support analyst one of the best remote jobs in Canada.
So what qualities and skills does it take to thrive in this role? What makes a truly exceptional and successful tech support analyst?
Read on for six skills amazing helpdesk professionals work on building throughout their careers.