Kompass Blog

Updated December 2025

What exactly is public policy and what does an analyst do?

In a nutshell, we can think of public policy as a system of laws, regulations, and courses of action implemented by government. These directives touch every aspect of our lives, including education, law enforcement, the allocation of environmental resources, healthcare, etc.

Ideally, public policy is developed to serve the public interest. But ideas about what is "best" for the public are always changing, influenced by shifting values, and evolving social, political, and economic needs.

Therefore, public policy is constantly in flux. Government commitments change. Public interests change.

How do decision-makers choose which new policies to introduce, and how best to develop and implement them?

Enter the public policy analyst.

Public policy analysts advise governments at all levels on which new policies are needed and what's involved in launching those policies.

In this post, we break down the core skills required to do this job well and truly thrive in the challenging, ever-complex sphere of policy leadership.

Updated December 2025

So much skill, care, and hard work goes into developing thorough policy recommendations. Analysts spend months gathering research, analyzing data, developing solutions, and evaluating pros, cons, and possible outcomes from every angle.

Then comes the crucial stage of presenting those findings in a comprehensive proposal.

In addition to ensuring accuracy and thoroughness, what else should policy analysts do to make sure their ideas are clearly understood and highly valued?

Start with these five steps to more impactful and persuasive policy proposals.

Updated December 2025

Public policy refers to the collection of laws and regulations that governments create in response to problems or issues. Such directives are meant to support and promote the collective good.

A public policy certificate program focuses on helping students understand how those laws and regulations are put together.

Training at this level should provide an overview of the policy development cycle and the core skills needed to drive effective decision-making.

And there are plenty of reasons to consider public policy training. The field offers a unique opportunity to create directives that support the well-being of Canadians.

All levels of government rely on skilled policy professionals to help solve complex problems related to law enforcement, education, public health, the environment, social justice, and a host of other important issues.

In this post, we outline what you can expect from a public policy certificate. Find out what this type of training includes and decide if it's right for you.

Updated December 2025

Disputes are an inevitable part of the human experience. In personal and professional relationships, in family groups and work settings, at the community level, and between nations—conflict is a fact of life. 

It’s how we deal with disputes that defines our capacity to evolve and grow. This is an increasingly valued personal and professional skill.

We’ve been delivering online dispute resolution training for years and are continuously surprised at the diverse backgrounds and motivations of students. 

Like many judges and lawyers, Mary Joseph entered the field of alternative dispute resolution after retiring from a successful career in law. But she’s not your typical lawyer-turned-mediator.

Mary brings a unique repertoire of skills and scholarship to her mediation practice, including 30 years as an immigration lawyer, a Master’s in Divinity, and expertise in online dispute resolution (ODR).

Two years ago, Mary added mediation instructor to the list. She teaches the accredited Mediation Certificate at Kompass Professional Development.

Updated December 2025

“I am convinced that nothing we do is more important than hiring and developing people. At the end of the day, you bet on people not on strategies.” - Larry Bossidy 

It's tough to argue with Larry Bossidy—renowned business leader, author, speaker, and now retired CEO of Honeywell. 

Bossidy was never an HR manager, but there’s no doubt he understood the enormous value of recruiting, nurturing, and retaining top talent. He knew that business success is intrinsically linked to employee success. 

And who monitors and cultivates employee success? The human resources team. 

That’s why HR has risen in stature to occupy a central role in business. Organizations must compete for the best workforce—and only talented HR professionals can give them an edge. 

Exactly what are companies looking for when hiring human resources managers? They’re looking for candidates with a specific set of core HR competencies.  

Take a look at the top 10 skills you need to work in HR. 

Updated December 2025

Canada is in the midst of a mental health crisis. According to the Canadian Mental Health Association, 20 per cent of Canadians will personally experience a mental health problem or illness this year.By age 40, half the population will have, or have had, a mental illness. 

Never has demand been higher for skilled mental health counsellors, clinicians, advocates, and organizers. We need support at every level, from grassroots community mental health organizations to policymakers and clinical practitioners. 

Are you considering a career in community mental health? Wondering what your job options are, or what training you need to get started? 

Explore some common community mental health careers. Compare roles, learn about educational requirements, and which skills you'll need to succeed in this field.

The use of arbitration is on the rise. More and more employers require workers to sign mandatory arbitration agreements, keeping conflicts like employment discrimination and wrongful termination out of the courts.

We're also seeing a major uptick in intellectual property and technology disputes handled through arbitration.

Arbitration clauses are finding their way into a growing number of consumer contracts, spanning everything from cell phone agreements and home purchases to car rentals and cable service providers. There is also a widespread movement to use arbitration as an alternative to litigation for international commercial disputes.

Virtual arbitration, the use of artificial intelligence (AI) in arbitration, and the emergence of arbitration analytics all point toward the expansion and rapid evolution of the practice.

Yet, despite its growing importance in the world of alternative dispute resolution (ADR), a number of myths persist about the nature and process of arbitration.

Kat Bellamano teaches the accredited arbitration training course at Kompass Professional Development. She has been working in the field of alternative dispute resolution (ADR) for 17 years.

Updated December 2025

It could easily be argued that absolutely everyone can benefit from a quality mental health education course.

With skyrocketing rates of depression, anxiety, and suicide across the globe, it seems obvious that mental health education and resources should be a top priority for us all. 

However, until that day comes, it makes sense to support our first line of defence. We’re talking about front-line professionals who deal closely with the public every single day. 

Health care providers are an obvious part of this group, but there are many other occupations that involve working with and supporting groups of people. Educators, social workers, and HR professionals, to name a few.

Any position that involves helping, treating, teaching, coaching, managing, and motivating others can overlap with the domain of mental health. 

Curious about who takes our Community Mental Health & Addictions course, or if you could benefit from it yourself? Here's a look at the professions our students come from and why they take this training.