Kompass Blog

Updated December 2025

If you work in a community-serving role, you've probably faced situations where you suspected someone was suffering from poor mental health—but you weren't sure what questions to ask or how to intervene.

What signals should you be looking for? When do you take action? What are some clear, universal signs that someone is at-risk and needs support?

These questions are particularly salient for people who work with youth and young adults.

Early intervention can help reduce the severity of a mental illness, and in some cases, delay or prevent its development altogether. Mental health training and awareness are key.

Obviously, a complete mental health assessment is required to make an accurate diagnosis and treatment plan.

But as a first step, community-serving professionals can be on alert for symptoms, encourage open discussions, and identify where an assessment and further support may be needed.

These are five of the most common signs of poor mental health. One symptom alone may not indicate a serious problem, but combined, they signal a clear call for help.

Updated December 2022

If you're considering a career in alternative dispute resolution (ADR), you're probably familiar with practices like mediation and arbitration, which people use to resolve disputes out of court.

Given the time, expense, and sheer stress of litigation, it's no surprise that the field of ADR is growing rapidly. But if you're looking to capitalize on this momentum and start a career in arbitration, where do you begin?

How do you select a reputable program, and what are your career options as an arbitrator?

These are just some of the questions we get from prospective students who are considering arbitration training. And who better to answer them than David Merrigan? He's a highly experienced arbitrator who also developed our arbitration certificate.

So let's get started. Here are David's answers to your most frequently asked questions, along with some valuable advice to start your career.

Updated December 2025

Caring effectively and compassionately for seniors is an issue that touches every single one of us. Either we have a loved one who needs care, or we ourselves are facing the facts of growing old.

With populations of seniors skyrocketing across the globe, elder care is one of the most important health care and policy issues of our time. Demand is high for gerontology professionals, particularly front-line people who give direct support to aging community members.

But working in this field comes with a very special set of challenges. Older patients have unique needs—needs that often go unnoticed by health care providers and unfulfilled by local resources.

Working closely with the elderly can be incredibly rewarding, but you will need to develop a special skillset to succeed in this career. Take a look at some of the top challenges facing today's senior caregivers, and how gerontology training can help.

Updated December 2025

In recent years, there's been a major shift away from traditional litigation toward alternative dispute resolution (ADR) techniques such as mediation.

Mediation is generally less costly, stressful, and time-consuming than litigation—and offers a much higher degree of flexibility and personalization for clients.

However, in order to be effective, mediation must be a carefully structured, expertly led exercise. Lose control of the process, and negotiations will quickly devolve into chaos.

Formal mediation training teaches aspiring mediators a wide range of techniques they can use to resolve disputes. But even the most successful students and professional mediators occasionally fall into traps.

From losing neutrality to failing to contain and redirect destructive behaviours—these are five of the most common pitfalls you'll face as a mediator.

Updated December 2025

What's the biggest barrier to understanding, compassion, and progress on any issue? Lack of awareness, misinformation, and a closed mind.

Nowhere is this more true (and more damaging) than in the domain of mental illness.

Mental illness is one of the most misunderstood issues on the planet. And despite recent, major pushes to generate awareness and reduce stigma, mental health issues remain shrouded in secrecy, shame, and confusion.

Ironically, mental illness touches every one of us. In any given year, 20 per cent of Canadians will experience a mental health problem. And by age 40, half of the population will have—or have had—a mental illness (Canadian Mental Health Association).

So why is it so hard for many people to grasp the realities of mental illness? False beliefs and lack of community mental health training are the major culprits. 

Let's take a look at five of the most persistent and toxic mental health myths still going strong today.

Updated December 2025

When people want to keep legal disputes out of court and behind closed doors, they often turn to mediation.

There are many reasons mediation has grown in popularity as a form of alternative dispute resolution (ADR). Most notably, it generally costs less than litigation and is far more flexible. Mediation is voluntary, the outcome is not legally binding, and unlike adversarial courtroom battles, mediation focuses on solutions that satisfy everyone involved.

But bringing opposing parties together and helping mistrustful people find common ground is far more challenging than it sounds. Mediators need a complex skillset to ensure the process proves worthwhile and participants leave satisfied with the outcome.

Considering pursuing mediation training and wondering if you have a natural aptitude for conflict resolution?

Start by assessing your skills in these six key areas. If you're strong across each of these competencies, you have a good chance of becoming a highly effective mediator.

Updated December 2022

The stakes are high in arbitration. Arbitrators make binding judgments that are rarely appealed and difficult to overturn.

So what makes this form of alternative dispute resolution (ADR) so popular?

Updated December 2025

Mood disorders are the most common kind of mental illness. They impact people of all ages, from children to seniors—and in many cases, go undiagnosed and untreated.

If you're in a community-serving career, it is very likely that you've encountered people suffering from mood disorders.

In 2022, 11.4 per cent of Canadians were diagnosed with mood disorders, up from 9.6 per cent the previous year. And some estimates suggest at least 21% of the U.S. population is dealing with this category of mental illness.

Early diagnosis and intervention are absolutely crucial—and that begins with mental health training and awareness.

What are the most common kinds of mood disorders, and what symptoms should you be aware of? Let's get started.

Updated December 2025

There's no doubt about it. We are in the midst of an aging phenomenon. Statistics Canada says seniors 65+ made up 19 per cent of the population in 2023. And that number is expected to jump to 23 per cent by 2030.

People across occupations are feeling these challenges. From health care to social services to law enforcement—we need better strategies to respond to the unique needs of our aging community members.

For many, this means seeking out gerontology training and certification to develop a deeper understanding of the impacts of aging—psychologically, physically, financially, and socially.

If your work puts you in close contact with seniors, you may be considering a gerontology certificate to strengthen your skills and do your job more effectively.

What will you gain from a quality introduction to gerontology? These are four practical takeaways you can expect a solid program to deliver.

Arbitration can be used to resolve everything from personal injury cases and commercial disputes, to conflicts between countries. But how does it differ from mediation and litigation? Why would clients opt for arbitration over other forms of dispute resolution?

In this post, we're breaking down some of the most common advantages and challenges of arbitration, with the goal of helping newcomers to the field get a better sense of how this process works.

Thinking about becoming an arbitrator? Take a look at the key features of arbitration, and some of the issues you'll face helping clients settle dispute within this framework.