Kompass Blog

Mediation is not a regulated field in Canada. There is no specific degree, diploma, or certificate you must have to start a career in mediation.

That said, most successful mediators have earned designations through the ADR Institute of Canada (ADRIC)—the country’s leading alternative dispute resolution organization.

If you’re just starting out in the field, you’re probably aiming for the Qualified Mediator (Q.Med) designation. This is ADRIC’s entry-level credential, and you don’t need any professional mediation experience to earn it.

You do, however, need to meet certain educational criteria. And that’s where Kompass can help. Our accredited courses fulfill the basic and specialized mediation training components, so you can be fully prepared to get your Q.Med.

Updated September 2023

Mediation and arbitration are not currently regulated in Canada, this means you don't have to hold a designation to practise as a mediator or arbitrator in Canada. However, earning a designation from the well-respected ADR Institute of Canada will give you credibility as a professional in the field.

You should also know that family mediation is treated differently than other forms of alternative dispute resolution. If you want to provide court-connected family mediation services, you typically need to become certified through an organization like Family Mediation Canada or the Ontario Association for Family Mediation.

In this post, we take you through the different designations that are available from each organization, what it takes to earn them, and how Kompass can help.

Learning doesn’t stop once you enter the workforce—at least not if you want to become successful. After all, no one begins their career knowing everything they will ever need to know. The work world is constantly changing, and technologies and methodologies in use now may be irrelevant or outdated in a very short time.

To move forward in your career and reach your goals, you need to make professional development a priority. Whether you take classes or workshops, participate in mentoring programs, or attend industry conferences, it’s critical to continue learning and improving.

Here’s why.

The field of alternative dispute resolution (ADR) is not regulated in Canada. There is no official body that governs the conduct of ADR professionals.

However, the ADR Institute of Ontario (ADRIO) plays a key role in setting educational and ethical standards for mediators and arbitrators throughout the province. Membership is voluntary, but comes with a number of benefits.

If you’re a manager or administrator in an area like health care, law enforcement, human resources, or education, your team members are likely interacting with mentally ill individuals every day—even if they don’t always realize it.

Unfortunately, many people don’t know the signs of mental illness and aren’t sure how to respond when they encounter someone struggling with it.

Mental health training in the workplace teaches employees to recognize and understand common mental health conditions. This can be valuable for anyone, but it’s especially important for community-serving employees who frequently deal with individuals with mental health challenges in the course of their work. That includes healthcare providers, teachers, police officers, librarians, and HR professionals.

Keep reading to learn more about the importance of mental health training in the workplace and how it can benefit your team.

Many people aspire to become managers. They want the added challenge, authority, and salary that comes with moving from team member to team leader. They work hard, put in the time, and get that promotion.

Are you eager to take on a new challenge in your human resources career? Ironically, HR professionals spend much of their time helping employees with their career development, but they often neglect to devote the same care and attention to their own advancement.

The good news is that there are concrete steps you can take to improve your HR skills, impress your boss, and get where you want to go.

Read on for eight practical tips on how to advance your HR career.

Updated April 2023

Considering a career in mediation? Your first priority is to understand the types of mediation certification available in Canada, at both the regional and national levels.

It can get a bit confusing because technically, mediation is not a regulated profession in Canada. There is no legally mandated training or licensing process for mediators.

However, Canada does have a powerful organization that sets clear standards and guidelines for mediator training and professional practice. This organization is called the Alternative Dispute Resolution Institute of Canada (ADRIC). It encourages mediators and arbitrators to self-regulate by offering a variety of designations that are highly respected across the country.

It comes down to this: if you want to be recognized as a competent mediator, you'll need to earn a designation from the ADR Institute.

So where do you begin? What rules and steps must you follow to become a certified mediator?

In this post, we break down the process from start to finish. Here's what you need to know.

Updated January 2023

When people spend a significant amount of time together, conflicts are sure to arise. And when you add the pressures and stresses of the workplace, disputes become not only inevitable, but costly.

A global study from 2008 found that on average, employees spend roughly 2.1 hours each week dealing with conflicts at work. That equates to approximately one day each month in lost productivity.

The study also found that letting such disputes go unaddressed can lead to personal attacks, physical sicknesses, and project failures.

That's why workplace conflict resolution is a key area for mediation. A growing number of business leaders are using mediation to resolve corporate conflicts and restore harmony at the office.

Whether you’re an aspiring mediator, HR professional, or business manager, there are proven mediation techniques you can use to defuse conflicts and build a healthier work environment.

Start by following these seven key steps.

Updated December 2022

The field of human resources encompasses some of the most important functions in today’s businesses: attracting and retaining talent, fostering employee development, and resolving internal conflicts.

Increasingly, it also includes collaborating with senior managers to set corporate policy and ensure workforces are set up to align with business goals.

And as companies look to navigate the operational and labour market changes wrought by the pandemic, the need for skilled HR professionals is growing.

So which specific roles are on the rise? What HR careers are seeing the most rapid growth across Canada?

Keep reading to explore five of the top options.