---
title: Blog - Kompass Professional Development | Kompass Professional Development (5)
description: Explore the Kompass Online Training blog hub at Herzing College. Discover articles on flexible, interactive courses to advance your career and skills. (5)
---

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# Kompass Blog

Online professional development and custom corporate training

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## [Becoming a Public Policy Analyst: 5 Key Skills to Succeed](https://blog.herzing.ca/kompass-online-training/becoming-a-public-policy-analyst-5-key-skills)

[![skills needed to become a policy analyst](https://blog.herzing.ca/hubfs/Stock%20images/Business%20meeting.jpeg)](https://blog.herzing.ca/kompass-online-training/becoming-a-public-policy-analyst-5-key-skills)

 Mar 9, 2021, 9:47:33 AM

*Updated December 2025*

What exactly is public policy and what does an analyst do?

In a nutshell, we can think of public policy as a system of laws, regulations, and courses of action implemented by government. These directives touch every aspect of our lives, including education, law enforcement, the allocation of environmental resources, healthcare, etc.

Ideally, public policy is developed to serve the public interest. But ideas about what is "best" for the public are always changing, influenced by shifting values, and evolving social, political, and economic needs.

Therefore, public policy is constantly in flux. Government commitments change. Public interests change.

How do decision-makers choose which new policies to introduce, and how best to develop and implement them?

*Enter the public policy analyst.*

Public policy analysts advise governments at all levels on which new policies are needed and what's involved in launching those policies.

In this post, we break down the core skills required to do this job well and truly thrive in the challenging, ever-complex sphere of policy leadership.

[Read More ❯](https://blog.herzing.ca/kompass-online-training/becoming-a-public-policy-analyst-5-key-skills)

---

## [Public Policy Training: 5 Ways to Strengthen Your Policy Proposals](https://blog.herzing.ca/kompass-online-training/public-policy-training-5-ways-to-strengthen-your-policy-proposals)

[![Successful business presentation of a man at the office.jpeg](https://blog.herzing.ca/hubfs/Stock%20images/Successful%20business%20presentation%20of%20a%20man%20at%20the%20office.jpeg)](https://blog.herzing.ca/kompass-online-training/public-policy-training-5-ways-to-strengthen-your-policy-proposals)

 Mar 9, 2021, 9:30:22 AM

*Updated December 2025*

So much skill, care, and hard work goes into developing thorough policy recommendations. Analysts spend months gathering research, analyzing data, developing solutions, and evaluating pros, cons, and possible outcomes from every angle.

Then comes the crucial stage of presenting those findings in a comprehensive proposal.

In addition to ensuring accuracy and thoroughness, what else should policy analysts do to make sure their ideas are clearly understood and highly valued?

Start with these five steps to more impactful and persuasive policy proposals.

[Read More ❯](https://blog.herzing.ca/kompass-online-training/public-policy-training-5-ways-to-strengthen-your-policy-proposals)

---

## [What Skills Do You Learn in a Public Policy Certificate? Key Takeaways](https://blog.herzing.ca/kompass-online-training/what-will-you-learn-in-a-public-policy-certificate)

[![public policy certificate](https://blog.herzing.ca/hubfs/iStock-1168175766.jpg)](https://blog.herzing.ca/kompass-online-training/what-will-you-learn-in-a-public-policy-certificate)

 Mar 5, 2021, 10:10:12 AM

*Updated December 2025*

Public policy refers to the collection of laws and regulations that governments create in response to problems or issues. Such directives are meant to support and promote the collective good.

A public policy certificate program focuses on helping students understand how those laws and regulations are put together.

Training at this level should provide an overview of the policy development cycle and the core skills needed to drive effective decision-making.

And there are plenty of reasons to consider public policy training. The field offers a unique opportunity to create directives that support the well-being of Canadians.

All levels of government rely on skilled policy professionals to help solve complex problems related to law enforcement, education, public health, the environment, social justice, and a host of other important issues.

In this post, we outline what you can expect from a public policy certificate. Find out what this type of training includes and decide if it's right for you.

[Read More ❯](https://blog.herzing.ca/kompass-online-training/what-will-you-learn-in-a-public-policy-certificate)

---

## [Online Dispute Resolution Training: What Are Your Certificate Options?](https://blog.herzing.ca/kompass-online-training/online-dispute-resolution-training-what-are-your-certificate-options)

[![online dispute resolution training](https://blog.herzing.ca/hubfs/online%20dispute%20resolution%20training.jpg)](https://blog.herzing.ca/kompass-online-training/online-dispute-resolution-training-what-are-your-certificate-options)

 Dec 4, 2020, 11:05:59 AM

*Updated December 2025*

Disputes are an inevitable part of the human experience. In personal and professional relationships, in family groups and work settings, at the community level, and between nations—conflict is a fact of life. 

It’s how we deal with disputes that defines our capacity to evolve and grow. This is an increasingly valued personal and professional skill.

We’ve been delivering online dispute resolution training for years and are continuously surprised at the diverse backgrounds and motivations of students. 

[Read More ❯](https://blog.herzing.ca/kompass-online-training/online-dispute-resolution-training-what-are-your-certificate-options)

---

## [Accredited Mediation & Dispute Resolution Course: Meet the Instructor](https://blog.herzing.ca/kompass-online-training/accredited-mediation-dispute-resolution-course-meet-the-instructor)

[![Mediation instructor Mary Joseph](https://blog.herzing.ca/hubfs/Mary%20Joseph.jpg)](https://blog.herzing.ca/kompass-online-training/accredited-mediation-dispute-resolution-course-meet-the-instructor)

 Nov 13, 2020, 11:05:27 AM

Like many judges and lawyers, Mary Joseph entered the field of alternative dispute resolution after retiring from a successful career in law. But she’s not your typical lawyer-turned-mediator.

Mary brings a unique repertoire of skills and scholarship to her mediation practice, including 30 years as an immigration lawyer, a Master’s in Divinity, and expertise in online dispute resolution (ODR).

Two years ago, Mary added mediation instructor to the list. She teaches the accredited Mediation Certificate at Kompass Professional Development.

[Read More ❯](https://blog.herzing.ca/kompass-online-training/accredited-mediation-dispute-resolution-course-meet-the-instructor)

---

## [Career Paths in Community Mental Health: What Are Your Options?](https://blog.herzing.ca/kompass-online-training/community-mental-health-job-options-career-paths)

[![Woman standing and talking to a circle of people](https://blog.herzing.ca/hubfs/community%20mental%20health%20jobs%20and%20careers.jpg)](https://blog.herzing.ca/kompass-online-training/community-mental-health-job-options-career-paths)

 Oct 2, 2020, 10:12:29 AM

*Updated December 2025*

Canada is in the midst of a mental health crisis. According to the [Canadian Mental Health Association](https://cmha.ca/brochure/fast-facts-about-mental-illness/), 20 per cent of Canadians will personally experience a mental health problem or illness this year.By age 40, half the population will have, or have had, a mental illness. 

Never has demand been higher for skilled mental health counsellors, clinicians, advocates, and organizers. We need support at every level, from grassroots community mental health organizations to policymakers and clinical practitioners. 

Are you considering a career in community mental health? Wondering what your job options are, or what training you need to get started? 

Explore some common community mental health careers. Compare roles, learn about educational requirements, and which skills you'll need to succeed in this field.

[Read More ❯](https://blog.herzing.ca/kompass-online-training/community-mental-health-job-options-career-paths)

---

## [Mental Health & Addictions Course: Who Should Take This Training?](https://blog.herzing.ca/kompass-online-training/community-mental-health-course-who-should-enrol-in-this-training)

[![](https://blog.herzing.ca/hubfs/community%20mental%20health%20course.jpg)](https://blog.herzing.ca/kompass-online-training/community-mental-health-course-who-should-enrol-in-this-training)

 Jun 5, 2020, 11:36:23 AM

*Updated December 2025*

It could easily be argued that absolutely everyone can benefit from a quality mental health education course.

With skyrocketing rates of depression, anxiety, and suicide across the globe, it seems obvious that mental health education and resources should be a top priority for us all. 

However, until that day comes, it makes sense to support our first line of defence. We’re talking about front-line professionals who deal closely with the public every single day. 

Health care providers are an obvious part of this group, but there are many other occupations that involve working with and supporting groups of people. Educators, social workers, and HR professionals, to name a few.

Any position that involves helping, treating, teaching, coaching, managing, and motivating others can overlap with the domain of mental health. 

Curious about who takes our Community Mental Health & Addictions course, or if you could benefit from it yourself? Here's a look at the professions our students come from and why they take this training.

[Read More ❯](https://blog.herzing.ca/kompass-online-training/community-mental-health-course-who-should-enrol-in-this-training)

---

## [5 Most Common Mental Health Disorders (+ Common Warning Signs)](https://blog.herzing.ca/kompass-online-training/5-most-common-mental-health-disorders-common-warning-signs)

[![mental illness](https://blog.herzing.ca/hubfs/mental%20illness.jpg)](https://blog.herzing.ca/kompass-online-training/5-most-common-mental-health-disorders-common-warning-signs)

 Jul 23, 2019, 9:22:56 AM

*Updated December 2025*

Although strides have been made to raise awareness and reduce stigma around mental illness, the issue remains shrouded in shame and secrecy.

Research clearly shows that millions of people across the globe are suffering from poor mental health. Yet health care providers and front-line community workers still lack training in how to identify and assist those in need.

And despite the prevalence of mental illness, there is a wide array of poisonous myths regarding the nature of mental health disorders—and the people who are afflicted by them.

Do you have questions about which mental illnesses are most common, their key characteristics, and treatment options?

If you work closely with the public, there is little doubt that you have encountered people suffering from one (or more) of the following five mental health issues.

This list isn't definitive, but it offers a good summary of attributes, statistics, and warning signs associated with these very common mental illnesses.

[Read More ❯](https://blog.herzing.ca/kompass-online-training/5-most-common-mental-health-disorders-common-warning-signs)

---

## [5 Mental Health Skills Every Front-line Worker Needs](https://blog.herzing.ca/kompass-online-training/community-mental-health-training-5-skills-every-front-line-worker-needs)

[![community mental health training](https://blog.herzing.ca/hubfs/community%20mental%20health%20training.jpg)](https://blog.herzing.ca/kompass-online-training/community-mental-health-training-5-skills-every-front-line-worker-needs)

 Jun 25, 2019, 9:11:08 AM

*Updated December 2025*

Do you work in a public-serving role? Are you in health care, education, social services, law enforcement, or some other community-serving profession? There is no doubt that you are coming into regular contact with people who suffer from poor mental health.

The [Canadian Mental Health Association](https://cmha.ca/brochure/fast-facts-about-mental-illness/) says one in five Canadians will face a mental health issue in any given year. This is a widespread problem that impacts people of all ages, education, cultural backgrounds, and income levels.

Mental health training is an absolutely crucial first step to reversing this situation.

Whether you're embarking on a career in mental health—or simply want to improve your ability to support people who are suffering—targeted training is the key.

These are five fundamental mental health skills every front-line, community-serving professional needs.

[Read More ❯](https://blog.herzing.ca/kompass-online-training/community-mental-health-training-5-skills-every-front-line-worker-needs)

---

## [Gerontology Training: 10 Key Skills for Supporting the Elderly](https://blog.herzing.ca/kompass-online-training/gerontology-training-10-key-skills-for-supporting-the-elderly)

[![Elderly patient looking at a nurse in hospital ward](https://blog.herzing.ca/hubfs/Stock%20images/Elderly%20patient%20looking%20at%20a%20nurse%20in%20hospital%20ward.jpeg)](https://blog.herzing.ca/kompass-online-training/gerontology-training-10-key-skills-for-supporting-the-elderly)

 Apr 29, 2019, 2:56:16 PM

*Updated December 2025*

The global population of seniors is growing at a rapid rate. According to the World Health Organization, the worldwide number of people 60 and older will [almost double](https://www.who.int/news-room/fact-sheets/detail/ageing-and-health) between 2015 and 2050. 

As this number grows, healthcare providers are recognizing the increasing importance of geriatrics. Tending to the complex needs of our aging population demands a highly specialized skillset.

Unfortunately, the number of people with those skills seems to be shrinking. We just don't have enough geriatrics professionals, from pharmacy to home care to nursing to medicine.

This skills gap is creating opportunities for people who want to specialize in elder care—particularly people who are already working in the health care and social services fields.

Are you thinking of pursuing gerontology training to shift into geriatrics?  Take a look at 10 special skills you'll need to thrive in this role and deliver optimal support to aging patients.

[Read More ❯](https://blog.herzing.ca/kompass-online-training/gerontology-training-10-key-skills-for-supporting-the-elderly)

---

[❮](https://blog.herzing.ca/kompass-online-training/author/kompass-professional-development/page/4) [1](https://blog.herzing.ca/kompass-online-training/author/kompass-professional-development/page/1) [...](https://blog.herzing.ca/kompass-online-training/author/kompass-professional-development/page/1)

[3](https://blog.herzing.ca/kompass-online-training/author/kompass-professional-development/page/3) [4](https://blog.herzing.ca/kompass-online-training/author/kompass-professional-development/page/4) [5](https://blog.herzing.ca/kompass-online-training/author/kompass-professional-development/page/5) [6](https://blog.herzing.ca/kompass-online-training/author/kompass-professional-development/page/6) [7](https://blog.herzing.ca/kompass-online-training/author/kompass-professional-development/page/7)

[❯](https://blog.herzing.ca/kompass-online-training/author/kompass-professional-development/page/6)

## Start Now

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