Online Dispute Resolution Training: What Are Your Certificate Options?

Updated January 2024

Quick summary: Compare accredited mediation and arbitration certificates offered at Kompass. Learn how you can build your own customized online dispute resolution training program.

Disputes are an inevitable part of the human experience. In personal and professional relationships, in family groups and work settings, at the community level, and between nations—conflict is a fact of life. 

It’s how we deal with disputes that defines our capacity to evolve and grow. This is an increasingly valued personal and professional skill.

We’ve been delivering online dispute resolution training for years, and are continuously surprised at the diverse backgrounds and motivations of students. 

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Accredited Mediation & Dispute Resolution Course: Meet the Instructor

Like many judges and lawyers, Mary Joseph entered the field of alternative dispute resolution after retiring from a successful career in law. But she’s not your typical lawyer-turned-mediator.

Mary brings a unique repertoire of skills and scholarship to her mediation practice, including 30 years as an immigration lawyer, a Master’s in Divinity, and expertise in online dispute resolution (ODR).

Two years ago, Mary added mediation instructor to the list. She teaches the accredited Mediation Certificate at Kompass Professional Development.

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Top 10 Human Resources Skills: What You Need to Work in HR

Updated January 2024

“I am convinced that nothing we do is more important than hiring and developing people. At the end of the day, you bet on people not on strategies.” - Larry Bossidy 

It's tough to argue with Larry Bossidyrenowned business leader, author, speaker, and now retired CEO of Honeywell. 

Bossidy was never an HR manager, but there’s no doubt he understood the enormous value of recruiting, nurturing, and retaining top talent. He knew that business success is intrinsically linked to employee success. 

And who monitors and cultivates employee success? The human resources team. 

That’s why HR has risen in stature to occupy a central role in business. Organizations must compete for the best workforce—and only talented HR professionals can give them an edge. 

Exactly what are companies looking for when hiring human resources managers? They’re looking for candidates with a specific set of core HR competencies.  

Take a look at the top 10 skills you need to work in HR. 

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Career Paths in Community Mental Health: What Are Your Options?

Updated December 2022

Canada is in the midst of a mental health crisis. According to the Canadian Mental Health Association, 20 per cent of Canadians will personally experience a mental health problem or illness this year.By age 40, half the population will have, or have had, a mental illness. 

Never has demand been higher for skilled mental health counselors, clinicians, advocates, and organizers. We need support at every level, from grassroots community mental health organizations to policymakers and clinical practitioners. 

Are you considering a career in community mental health? Wondering what your job options are, or what training you need to get started? 

Explore some common community mental health careers. Compare roles, learn about educational requirements, and which skills you'll need to succeed in this field.

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Mental Health & Addictions Course: Who Should Take This Training?

Updated January 2023

It could easily be argued that absolutely everyone can benefit from a quality mental health education course.

With skyrocketing rates of depression, anxiety, and suicide across the globe, it seems obvious that mental health education and resources should be a top priority for us all. 

However, until that day comes, it makes sense to support our first line of defense. We’re talking about front-line professionals who deal closely with the public every single day. 

Health care providers are an obvious part of this group, but there are many other occupations that involve working with and supporting groups of people. Educators, social workers, and HR professionals, to name a few.

Any position that involves helping, treating, teaching, coaching, managing, and motivating others can overlap with the domain of mental health. 

Curious about who takes our Mental Health & Addictions course, or if you could benefit from it yourself? Here's a look at the professions our students come from and why they take this training.

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What to Expect From Our Online Gerontology Course

Updated December 2022

The field of gerontology has changed so much over the last few decades. And with population trends shifting toward an increasing proportion of older people, the study of aging has become more important than ever. 

People are living longer. But longer lives are not necessarily healthier lives.

Seniors need specific kinds of care and support to ensure good quality of life. With public healthcare systems stretched to the limit, and shortages of people with gerontology training, we’re facing serious challenges in this area. 

Do you work with seniors? Want to know more about the aging process, challenges facing today’s seniors, and practical methods for ensuring safe, effective care? 

This is what we teach students in our online gerontology course. In this post, we introduce the instructor and explain which topics and skills we cover and who the training is geared toward. 

Find out what to expect in class, and if this training could benefit you.

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HR Training: 5 Skills Every New Manager Needs (But Very Few Have!)

Updated January 2024

Issues around predatory behavior, illegal conduct, and toxic work environments have been in the spotlight for the past while.

But the truth is, it's always been important to comply with workplace legislation and foster positive professional relationships...not just to avoid lawsuits, but to ensure work teams can grow and thrive.

These are the goals of an effective human resources strategy. And if you've recently moved into a supervisor or manager role, they are the most important objectives on your new to-do list.

But we're guessing you've received little or no HR training on how to actually build and sustain a thriving team. What new skills will you need to make a smooth transition?

These are the five human resources skills every new manager needs—but few actually have.

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5 Most Common Mental Health Disorders (+ Common Warning Signs)

Updated January 2023

Although strides have been made to raise awareness and reduce stigma around mental illness, the issue remains shrouded in shame and secrecy.

Research clearly shows that millions of people across the globe are suffering from poor mental health. Yet health care providers and front-line community workers still lack training in how to identify and assist those in need.

And despite the prevalence of mental illness, there is a wide array of poisonous myths regarding the nature of mental health disorders—and the people who are afflicted by them.

Do you have questions about which mental illnesses are most common, their key characteristics, and treatment options?

If you work closely with the public, there is little doubt that you have encountered people suffering from one (or more) of the following five mental health issues.

This list isn't definitive, but it offers a good summary of attributes, statistics, and warning signs associated with these very common mental illnesses.

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5 Mental Health Skills Every Front-line Worker Needs

Updated January 2023

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Gerontology Training: 10 Key Skills for Supporting the Elderly

Updated December 2022

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