Mediator Training: 4 Ways to Build Rapport & Break Through Mistrust

Your success as a mediator will depend on your ability to cultivate a sense of collaboration and trust between people in conflict. That's no easy feat.

After all, people usually enter into mediation because communication has broken down. Resentment, stress, and suspicion have made it difficult to see matters clearly—let alone negotiate a fair outcome!

Professional mediators need a toolkit of techniques they can use to break down those walls, create an atmosphere of trust, and get opposing sides talking in productive ways.

These are fundamental skills taught in mediation training - and competencies you'll continue to hone throughout your entire career.

Here are 4 ways to build rapport and break through mistrust during the mediation process.

Read More ❯

Is Human Resources a Good Career? Pros, Cons & Things to Consider

“HR today sits smack-dab in the middle of the most compelling competitive battleground in business, where companies deploy and fight over that most valuable of resources—workforce talent.”  - Harvard Business Review

The field of human resources has transformed quite dramatically over the past few years. We used to think of HR as primarily about handling employee discipline problems, enforcing workplace policies, and hiring/firing people.

But as global business competition grows ever more intense, and new generations join the workforce, we’re seeing a major shift in the reality and perception of HR. 

Human resources professionals are joining strategy sessions with CEOs and other C-suite executives to discuss the growing importance and impact of “employee engagement,” “talent acquisition,” and “skills development.” 

HR has become an essential and integral part of business success, in every sector of the economy. 

Is human resources the right career for you? Consider these key points while making your decision.

Read More ❯

Steps to Become a Certified Family Mediator in Ontario

Are you passionate about helping Ontario families settle disputes, separations, divorces, or custody issues without resorting to costly litigation?

Going through the process to become a certified family mediator is an excellent way to gain the skills and credentials to begin your career.

Certification is not technically required to work as a family mediator in Ontario. But it can open a lot of doors.

For instance, you generally need to be certified if you want to provide court-connected family mediation services.

So how do you get started?

This post details the steps required to become accredited through the Ontario Association for Family Mediation (OAFM).

Here's how the process works.

Read More ❯

Workplace Safety vs. Workplace Wellness: What's the Difference?

Health and safety managers are tasked with looking out for the physical, mental, and emotional health of staff members at all levels of an organization.

That means more than just avoiding accidents. The most effective health and safety (H&S) plans incorporate both safety and wellness.

But what's the difference between the two?

In a nutshell: Workplace safety initiatives revolve around preventing illness and injury on the job. Everyone is required to follow the rules and non-compliance can have serious consequences.

On the other hand, workplace health and wellness initiatives are aimed at promoting healthy behaviours (including mental health and emotional wellbeing). These are often voluntary programs, so participation is not mandatory.

Learn which workplace health and safety initiatives fall into each category—and why a good OHS plan must include elements from both.

Read More ❯

Virtual Team Management: 7 Keys to Managing Your Staff Online

In the wake of the pandemic, remote work has become the new norm. It's also become a new source of stress for people who aren't used to a totally virtual work environment.

But it looks like working from home is here to say, even post-Covid.

Many Canadian businesses are giving employees the option to continue working from home after the pandemic subsides.

And some are ditching their physical office space and going permanently online.

This massive shift to remote working is forcing managers to face a whole new set of challenges. 

How can you keep people connected and engaged when they're not together in the same office - or even the same time zone?

How do you track progress, monitor performance, and hold your staff accountable?

Apply these 7 simple strategies to take control and get comfortable with the new reality of virtual team management.

Read More ❯

New Health and Safety Management Certificate: Meet the Instructor

Photo: Health & Safety expert and instructor, Kylie Boyd

As we head into year two of the pandemic, many organizations are still struggling to re-define and optimize their approach to workplace safety and employee wellness.

We're seeing growing demand for health and safety leaders who can balance business objectives with the increasingly complex needs of workers. 

From hygiene control to mental health to considering the unique needs of people working from home: health and safety in today's environment poses a whole new set of challenges.

Striving to enhance your skills and stay ahead of the curve?

This is exactly what we teach in the new Health and Safety Management certificate at Kompass.

This week, we interviewed the instructor, Kylie Boyd to get an inside look at the training.

Kylie has over 17 years of experience in H&S leadership and has taught courses at both the undergraduate and post-graduate level.

Meet the instructor and find out what this course has to offer.

Read More ❯

Top 5 Health & Safety Manager Skills for Stronger OHS Leadership

Occupational health and safety is top of mind for many people these days. In the midst of a global pandemic, keeping people safe and healthy on the job has a whole new importance.

But workplace health and safety goes far beyond protecting people from disease. It encompasses total wellness, from physical safety to mental health, emergency procedures, risk prevention, and safety training for staff.

Each year brings new regulations, new best practices, and new research on how to improve health and safety at work.

If you're looking to advance your OHS career, which areas should you focus on? Which health and safety manager skills are most important right now and over the long term?

We asked our own OHS instructor and industry expert, Kylie Boyd to weigh in. She teaches a Health and Safety Management course specifically designed to enhance leadership skills.

Find out which areas you should focus on to create a stronger safety culture and take your career to the next level.

Read More ❯

Online Project Management Course: Meet the Instructor, Explore Training

Photo: Peter Mesh, online project management expert and educator

There's been great speculation about whether organizations will bring remote workers 'back to the office' after the pandemic is over.

Researchers have been busy collecting data on this for months. And the results show what most of us already suspected: work-from-home is here to stay.

A recent Stats Canada survey found that 25% of Canadian businesses are 'likely' or 'very likely' to offer their employees the option to work remotely following the pandemic.

Surprisingly, 14% reported that they will make it a requirement

Feeling blindsided by this radical shift to virtual team management? You're not alone.

We developed the Online Project Management certificate to help team leads and managers adapt to the new reality. 

This week, we interviewed the instructor, Peter Mesh, a virtual project management expert with over 20 years of experience in the field.

He walks us through some key challenges project managers are facing right now, and how this course can help.

Read More ❯

New Public Policy Certificate: Meet the Instructor, Explore the Course

Photo: Laura Gray

If you want to make a real difference in the lives of Canadians, becoming a public policy advisor or analyst is a great place to start.

Canada faces complex policy challenges in many domains, from healthcare and the environment to social welfare and immigration.

There is steady demand for skilled policy leaders who can develop effective solutions and drive positive change.

Laura Gray is one of those leaders. She has extensive experience working at the provincial and federal level as a policy advisor and senior consultant.

She also provides government relations and communications services as Managing Partner of Holstein|Gray, a bipartisan consulting firm.

In addition to her consulting work, Laura has signed on as instructor for our new Public Policy Administration certificate.

In this interview, she shares some of her own fascinating background in government relations, and explains what to expect from the new course.

Read More ❯

Mediation Certification in Canada: What Are The Rules & Steps?

Considering a career in mediation? Your first priority is to understand the types of mediation certification available in Canada, at both the regional and national level.

It can get a bit confusing because technically, mediation is not a regulated profession in Canada. There is no legally mandated training or licensing process for mediators.

However, Canada does have a powerful organization that sets clear standards and guidelines for mediator training and professional practice.

This organization is called the Alternative Dispute Resolution Institute of Canada (ADRIC). It encourages mediators and arbitrators to self-regulate by offering a variety of designations, which are highly respected across the country.

It comes down to this: if you want to be recognized as a competent mediator, you'll need to earn a designation from the ADR institute.

So where do you begin? What rules and steps must you follow to become a certified mediator?

In this post, we break down the process from start to finish. Here's what you need to know.

Read More ❯

1 2 3 4 5 6 7

Most Read