Mediation Certification in Canada: What Are the Rules & Steps?

Considering a career in mediation? Your first priority is to understand the types of mediation certification available in Canada, at both the regional and national levels.

It can get a bit confusing because technically, mediation is not a regulated profession in Canada. There is no legally mandated training or licensing process for mediators.

However, Canada does have a powerful organization that sets clear standards and guidelines for mediator training and professional practice. This organization is called the Alternative Dispute Resolution Institute of Canada (ADRIC). It encourages mediators and arbitrators to self-regulate by offering a variety of designations that are highly respected across the country.

It comes down to this: if you want to be recognized as a competent mediator, you'll need to earn a designation from the ADR Institute.

So where do you begin? What rules and steps must you follow to become a certified mediator?

In this post, we break down the process from start to finish. Here's what you need to know.

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Workplace Conflict Resolution: 7 Clear Steps to Resolve Disputes

When people spend a significant amount of time together, conflicts are sure to arise. And when you add the pressures and stresses of the workplace, disputes become not only inevitable, but costly.

A global study from 2008 found that on average, employees spend roughly 2.1 hours each week dealing with conflicts at work. That equates to approximately one day each month in lost productivity.

The study also found that letting such disputes go unaddressed can lead to personal attacks, physical sicknesses, and project failures.

That's why workplace conflict resolution is a key area for mediation. A growing number of business leaders are using mediation to resolve corporate conflicts and restore harmony at the office.

Whether you’re an aspiring mediator, HR professional, or business manager, there are proven mediation techniques you can use to defuse conflicts and build a healthier work environment.

Start by following these 7 key steps.

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5 of the Fastest Growing HR Careers in Canada

The field of human resources encompasses some of the most important functions in today’s businesses: attracting and retaining talent, fostering employee development, and resolving internal conflicts.

Increasingly, it also includes collaborating with senior managers to set corporate policy and ensure workforces are set up to align with business goals.

And as companies look to navigate the operational and labour market changes wrought by the pandemic, the need for skilled HR professionals is growing.

So which specific roles are on the rise? What HR careers are seeing the most rapid growth across Canada?

Keep reading to explore 5 of the top options.

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Inside Look at Arbitration Training with Instructor, Andy Livingston

Photo: Andy Livingston, CEO of Dexterity Consulting and arbitration instructor at Kompass

Over the last few years there's been a considerable uptick in demand for alternative dispute resolution services like arbitration and mediation.

The pandemic has only accelerated this trend as people look to settle their conflicts outside of court.

And lawyers aren't the only ones pursuing careers in ADR.

People from diverse professional backgrounds are taking mediation and arbitration training to better handle workplace disputes - or set up private ADR practices.

This week we spoke with Andy Livingston, a social sciences graduate turned certified ADR professional, who runs a private practice and teaches arbitration training at Kompass.

Andy walks us through the online arbitration certificate and explains different pathways to becoming an arbitrator in Canada.

Think you might be interested in this course? Read on for an inside look.

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Beginner's Guide to Arbitration Careers, Training and Certificates

Arbitration is one of the most popular forms of alternative dispute resolution (ADR).

Similar to a judge, an arbitrator is a neutral third party who hears witnesses and reviews evidence before delivering a judgment that is usually legally binding.

However, arbitration is less formal than courtroom litigation and typically less costly and time-consuming.

And unlike the court system, parties involved in arbitration are allowed to choose their own arbitrator, and can design the process to suit their own needs.

That means they can choose the timing and place of the arbitration, as well as who will be present.

Another key benefit of arbitration is privacy. Proceedings are confidential, which is generally considered a major advantage over litigation.

But how does one start a career in arbitration?  What kind of training pathways and certifications are available in Canada?

Here is a simple breakdown of arbitration careers, training options, and professional designations.

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Family Mediator Careers: Explore Practice Areas & Specializations

Family mediators help families settle conflicts and disagreements without going to court.

Mediators do not take sides or make decisions. Instead, they help each party understand the other's concerns, explore options, and agree on solutions.

Family mediators are often called in when a couple decides to end their relationship. They help the ex-partners work out arrangements regarding children, property, and finances.

But while divorce is a common family mediator practice area, it's not the only one. In fact, a variety of specializations exist within the field.

In this post, we explore 4 major practice areas in family mediation - and some helpful information on getting started in this career.

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Workplace Safety vs. Workplace Wellness: What's the Difference?

Health and safety managers are tasked with looking out for the physical, mental, and emotional health of staff members at all levels of an organization.

That means more than just avoiding accidents. The most effective health and safety (H&S) plans incorporate both safety and wellness.

But what's the difference between the two?

In a nutshell: Workplace safety initiatives revolve around preventing illness and injury on the job. Everyone is required to follow the rules and non-compliance can have serious consequences.

On the other hand, workplace health and wellness initiatives are aimed at promoting healthy behaviours (including mental health and emotional wellbeing). These are often voluntary programs, so participation is not mandatory.

Learn which workplace health and safety initiatives fall into each category—and why a good OHS plan must include elements from both.

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New Health and Safety Management Certificate: Meet the Instructor

Photo: Health & Safety expert and instructor, Kylie Boyd

As we head into year two of the pandemic, many organizations are still struggling to re-define and optimize their approach to workplace safety and employee wellness.

We're seeing growing demand for health and safety leaders who can balance business objectives with the increasingly complex needs of workers. 

From hygiene control to mental health to considering the unique needs of people working from home: health and safety in today's environment poses a whole new set of challenges.

Striving to enhance your skills and stay ahead of the curve?

This is exactly what we teach in the new Health and Safety Management certificate at Kompass.

This week, we interviewed the instructor, Kylie Boyd to get an inside look at the training.

Kylie has over 17 years of experience in H&S leadership and has taught courses at both the undergraduate and post-graduate level.

Meet the instructor and find out what this course has to offer.

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Online Project Management Course: Meet the Instructor, Explore Training

Photo: Peter Mesh, online project management expert and educator

There's been great speculation about whether organizations will bring remote workers 'back to the office' after the pandemic is over.

Researchers have been busy collecting data on this for months. And the results show what most of us already suspected: work-from-home is here to stay.

A recent Stats Canada survey found that 25% of Canadian businesses are 'likely' or 'very likely' to offer their employees the option to work remotely following the pandemic.

Surprisingly, 14% reported that they will make it a requirement

Feeling blindsided by this radical shift to virtual team management? You're not alone.

We developed the Online Project Management certificate to help team leads and managers adapt to the new reality. 

This week, we interviewed the instructor, Peter Mesh, a virtual project management expert with over 20 years of experience in the field.

He walks us through some key challenges project managers are facing right now, and how this course can help.

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3 Ways Conflict Resolution Training Will Benefit Your Business

Are you an HR professional, business owner or manager who is responsible for handling disputes between team members?

You're probably well aware of how ongoing tensions at work can undermine the success of the entire company (not to mention your own sanity!)

But did you know that unresolved conflict is one of the top reasons employees stop caring about their work - or just give up and quit?

Take a look at these eye-opening statistics from a range of polls and international studies on workplace conflict:

☑️ 85% of employees at all levels experience conflict at work

☑️ 1 in 5 employees quit because their manager doesn't understand the challenges they face or the difficulties they're having with other staff

☑️ 43% of non-managers feel their boss is ineffective at handling conflict

☑️ 25% of employees call in sick to avoid conflict with colleagues

☑️ 27% have witnessed workplace tensions escalate into personal attacks


This much is clear: How business leaders deal with conflict in the workplace has a direct impact on employee churn, corporate culture, and potential for growth.

Even basic conflict resolution training can make a huge difference in how staff and teams collaborate.

Here are 3 key ways mangers can benefit from learning how to mediate disputes.

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