--- title: Blog - Kompass Professional Development | Herzing Blog (2) description: Explore the Kompass Online Training blog hub at Herzing College. Discover articles on flexible, interactive courses to advance your career and skills. (2) --- [Chat with us](https://www.livechatinc.com/chat-with/11581958/), powered by [LiveChat](https://www.livechatinc.com/?welcome) ### Book a Tour X Visit a Herzing College Campus! ### Ask a Question X Want to Learn More? ### Explore X ### Is Career Training right for you? [TAKE OUR CAREER TRAINING READINESS KIT](https://yourcareerexploration.ca/?lead_src=w-cta-box&mid=18419) Live Chat   Tour   Ask   Explore   [Chat with us](https://www.livechatinc.com/chat-with/9506940/), powered by [LiveChat](https://www.livechatinc.com/?welcome) [![Kompass logo](https://blog.herzing.ca/hubfs/kompass_logo@2x.png "Kompass logo")](https://blog.herzing.ca/kompass-online-training/) - [Home](https://www.herzing.ca/professionaldevelopment/) - [About](https://www.herzing.ca/professionaldevelopment/why-choose-kompass-online-training) - [Programs](https://www.herzing.ca/professionaldevelopment/) - [FAQ](https://www.herzing.ca/professionaldevelopment/academic-and-finance-faqs) - [Blog](https://blog.herzing.ca/kompass-online-training/) [![her-ic-facebook@2x](https://blog.herzing.ca/hubfs/her-ic-facebook@2x.png "her-ic-facebook@2x")](https://www.facebook.com/kompasstraining) [![her-ic-twitter@2x](https://blog.herzing.ca/hubfs/her-ic-twitter@2x.png "her-ic-twitter@2x")](https://www.twitter.com/kompasstraining) [![her-ic-blog@2x](https://blog.herzing.ca/hubfs/her-ic-blog@2x.png "her-ic-blog@2x")](https://blog.herzing.ca/kompass-online-training) [![her-ic-youtube@2x](https://blog.herzing.ca/hubfs/her-ic-youtube@2x.png "her-ic-youtube@2x")](https://www.youtube.com/channel/UC7PwpqOP2aEwqNCAvlBa9rA) # Kompass Blog Online professional development and custom corporate training ![menu@2x](https://blog.herzing.ca/hs-fs/hubfs/menu@2x.png?width=42&name=menu@2x.png "menu@2x") ## [What is a Family Mediator? Inside Look at the Role & Process](https://blog.herzing.ca/kompass-online-training/what-does-a-family-mediator-do-inside-look-at-the-role) [![Smiling mediator sitting across from a couple ](https://blog.herzing.ca/hubfs/iStock-1271711613.jpg)](https://blog.herzing.ca/kompass-online-training/what-does-a-family-mediator-do-inside-look-at-the-role) Aug 18, 2021, 9:28:01 AM *Updated December 2025* A family mediator is a neutral third party who helps families resolve disputes outside of court. Mediators facilitate discussions between opposing parties and ensure that everyone is able to air their concerns and perspectives. The goal is to help all parties come to a mutually acceptable solution. But what does that actually involve? What are the specific functions of a family mediator? Keep reading to get an inside look at the tasks and responsibilities of this career. Learn what the role of a family mediator is all about and see if it’s right for you. [Read More ❯](https://blog.herzing.ca/kompass-online-training/what-does-a-family-mediator-do-inside-look-at-the-role) --- ## [Is There Demand for Mediators in Canada?](https://blog.herzing.ca/kompass-online-training/is-there-demand-for-mediators-in-canada) [![demand for mediators in Canada](https://blog.herzing.ca/hubfs/iStock-953659076.jpg)](https://blog.herzing.ca/kompass-online-training/is-there-demand-for-mediators-in-canada) Aug 4, 2021, 3:57:17 PM *Updated December 2025* Interested in helping people resolve disputes outside of court? Curious about what the job market is like for mediators in Canada? Alternative dispute resolution (ADR) has become increasingly popular across the country over the past few years, and mediation is an important part of that process. Provinces like Ontario and Alberta have even made mediation mandatory in certain situations. Even still, it’s not easy to find hard data on the demand for mediators in Canada. We dug into the growing movement toward ADR and what it means for people looking to become mediators in this country. Here’s what you need to know. [Read More ❯](https://blog.herzing.ca/kompass-online-training/is-there-demand-for-mediators-in-canada) --- ## [Mediator Training: 4 Ways to Build Rapport & Break Through Mistrust](https://blog.herzing.ca/kompass-online-training/mediator-training-4-ways-to-build-rapport-break-through-mistrust) [![startup business people group have meeting in modern bright office interior, senoir investors and young software developers.jpeg](https://blog.herzing.ca/hubfs/Stock%20images/startup%20business%20people%20group%20have%20meeting%20in%20modern%20bright%20office%20interior%2c%20senoir%20investors%20%20and%20young%20software%20%20developers.jpeg)](https://blog.herzing.ca/kompass-online-training/mediator-training-4-ways-to-build-rapport-break-through-mistrust) Jun 16, 2021, 4:29:22 PM *Updated December 2025* Your success as a mediator will depend on your ability to cultivate a sense of collaboration and trust between people in conflict. That's no easy feat. After all, people usually enter into mediation because communication has broken down. Resentment, stress, and suspicion have made it difficult to see matters clearly—let alone negotiate a fair outcome! Professional mediators need a toolkit of techniques they can use to break down those walls, create an atmosphere of trust, and get opposing sides talking in productive ways. These are fundamental skills taught in mediation training - and competencies you'll continue to hone throughout your entire career. Here are four ways to build rapport and break through mistrust during the mediation process. [Read More ❯](https://blog.herzing.ca/kompass-online-training/mediator-training-4-ways-to-build-rapport-break-through-mistrust) --- ## [Steps to Become a Certified Family Mediator in Ontario](https://blog.herzing.ca/kompass-online-training/steps-to-become-a-certified-family-mediator-in-ontario) [![become a certified family mediation Ontario Canada](https://blog.herzing.ca/hubfs/iStock-1239217382.jpg)](https://blog.herzing.ca/kompass-online-training/steps-to-become-a-certified-family-mediator-in-ontario) Jun 10, 2021, 2:37:11 PM *Updated December 2025* Are you passionate about helping Ontario families settle disputes, separations, divorces, or custody issues without resorting to costly litigation? Going through the process to become a certified family mediator is an excellent way to gain the skills and credentials to begin your career. Certification is not technically required to work as a family mediator in Ontario. But it can open a lot of doors. For instance, you generally need to be certified if you want to provide court-connected family mediation services. So how do you get started? This post details the steps required to become accredited through the Ontario Association for Family Mediation (OAFM). Here's how the process works. [Read More ❯](https://blog.herzing.ca/kompass-online-training/steps-to-become-a-certified-family-mediator-in-ontario) --- ## [Arbitration Myths & Facts: Your Quick Guide to the Profession](https://blog.herzing.ca/kompass-online-training/arbitration-myths-facts-your-quick-guide-to-the-profession) [![](https://blog.herzing.ca/hubfs/arbitation%20myths%20and%20facts.jpg)](https://blog.herzing.ca/kompass-online-training/arbitration-myths-facts-your-quick-guide-to-the-profession) Jul 27, 2020, 11:19:36 AM The use of arbitration is on the rise. More and more employers require workers to sign mandatory arbitration agreements, keeping conflicts like employment discrimination and wrongful termination out of the courts. We're also seeing a major uptick in intellectual property and technology disputes handled through arbitration. Arbitration clauses are finding their way into a growing number of consumer contracts, spanning everything from cell phone agreements and home purchases to car rentals and cable service providers. There is also a widespread movement to use arbitration as an alternative to litigation for international commercial disputes. Virtual arbitration, the use of artificial intelligence (AI) in arbitration, and the emergence of arbitration analytics all point toward the expansion and rapid evolution of the practice. Yet, despite its growing importance in the world of alternative dispute resolution (ADR), a number of myths persist about the nature and process of arbitration. [Read More ❯](https://blog.herzing.ca/kompass-online-training/arbitration-myths-facts-your-quick-guide-to-the-profession) --- ## [Meet Kat Bellamano: Your Guide to Our Accredited Arbitration Training](https://blog.herzing.ca/kompass-online-training/guide-to-accredited-arbitration-training) [![](https://blog.herzing.ca/hubfs/Kat%20Bellamano%20seated%20HighResCOL.jpg)](https://blog.herzing.ca/kompass-online-training/guide-to-accredited-arbitration-training) Jun 23, 2020, 2:15:44 PM *Kat Bellamano teaches the accredited arbitration training course at Kompass Professional Development. She has been working in the field of alternative dispute resolution (ADR) for 17 years.* [Read More ❯](https://blog.herzing.ca/kompass-online-training/guide-to-accredited-arbitration-training) --- ## [9 Most Important Skills for Professional Mediators](https://blog.herzing.ca/kompass-online-training/9-most-important-skills-for-professional-mediators) [![](https://blog.herzing.ca/hubfs/mediation%20skills.jpg)](https://blog.herzing.ca/kompass-online-training/9-most-important-skills-for-professional-mediators) Apr 7, 2020, 2:12:51 PM *Updated December 2025* Mediation is often described as both an art and a science. A science because the practice is governed by a clear framework, with concrete technical components and legal boundaries.  An art because skilled mediators draw on a variety of less tangible assets, like intuition, self-awareness, emotional intelligence, and a gift for cultivating trust amidst tension and hostility.  [Read More ❯](https://blog.herzing.ca/kompass-online-training/9-most-important-skills-for-professional-mediators) --- ## [Starting a Career in Mediation? 5 Key Facts About the ADR Institute](https://blog.herzing.ca/kompass-online-training/starting-a-career-in-mediation-5-key-facts-about-the-adr-institute) [![mediation career](https://blog.herzing.ca/hubfs/alternative%20dispute%20resolution.jpg)](https://blog.herzing.ca/kompass-online-training/starting-a-career-in-mediation-5-key-facts-about-the-adr-institute) Oct 21, 2019, 10:03:49 AM *Updated October 2022* Mediation is not a regulated profession in Canada. There is no specific degree, diploma, or certificate you must have to start a career in mediation.  That being said, most successful mediators have earned *designations* through the ADR Institute of Canada (ADRIC)—the country’s leading alternative dispute resolution organization.  Both mediators and arbitrators can earn different kinds of professional designations through the Institute, depending on their educational qualifications and experience in the field.  Which designations are available for mediators? How does one qualify? What is involved in gaining membership with the ADR Institute, and what can you expect in return?  These are 5 quick facts every aspiring mediator should know about the ADR Institute—and laying the groundwork for a successful career in alternative dispute resolution.   [Read More ❯](https://blog.herzing.ca/kompass-online-training/starting-a-career-in-mediation-5-key-facts-about-the-adr-institute) --- ## [Top 10 Myths and Facts About Anxiety & Depression](https://blog.herzing.ca/kompass-online-training/community-mental-health-top-10-myths-about-anxiety-depression) [![](https://blog.herzing.ca/hubfs/iStock-1256136741.jpg)](https://blog.herzing.ca/kompass-online-training/community-mental-health-top-10-myths-about-anxiety-depression) Sep 12, 2019, 2:03:59 PM *Updated December 2025* Anxiety and depression are two of the most common mental health issues on the planet. There are some truly staggering statistics on how many people are suffering from these conditions, and how few receive appropriate care.  In the United States alone, an estimated [18 per cent of the population](https://www.anxietycentre.com/statistics/anxiety-disorder-statistics-facts/)—40 million people—have some form of anxiety. But only 10 per cent of those people will receive proper, effective treatment for anxiety.  It’s a similar story with depression. The [World Health Organization](https://www.who.int/news-room/fact-sheets/detail/depression) (WHO) estimates that 332 million people worldwide suffer from depression. Which brings us to the topic of today’s post: debunking harmful myths around anxiety and depression. These myths perpetuate the cycle of ignorance and shame and create major barriers to improved mental health in our communities. [Read More ❯](https://blog.herzing.ca/kompass-online-training/community-mental-health-top-10-myths-about-anxiety-depression) --- ## [Explore Our Online Mediation Course With Instructor Hayley MacPhail](https://blog.herzing.ca/kompass-online-training/explore-our-online-mediation-course-with-instructor-hayley-macphail) [![Hayley MacPhail](https://blog.herzing.ca/hubfs/Hayley%20MacPhail.jpg)](https://blog.herzing.ca/kompass-online-training/explore-our-online-mediation-course-with-instructor-hayley-macphail) Jul 31, 2019, 3:58:27 PM *Hayley MacPhail has 20 years experience as a mediator and educator. She specializes in Family Mediation, and teaches an online mediation course at Kompass Professional Development.* If you're considering becoming a mediator (or just want to improve your conflict resolution skills), selecting the right training program can be a major challenge. There are *so* many options out there. [Read More ❯](https://blog.herzing.ca/kompass-online-training/explore-our-online-mediation-course-with-instructor-hayley-macphail) --- [❮](https://blog.herzing.ca/kompass-online-training/author/herzingblog/page/1) [1](https://blog.herzing.ca/kompass-online-training/author/herzingblog/page/1) [2](https://blog.herzing.ca/kompass-online-training/author/herzingblog/page/2) ## Start Now #### At Kompass we believe that throughout your career, the more you know, the more you grow. 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