Kompass Blog

Updated September 2023

Mediation and arbitration are not currently regulated in Canada, this means you don't have to hold a designation to practise as a mediator or arbitrator in Canada. However, earning a designation from the well-respected ADR Institute of Canada will give you credibility as a professional in the field.

You should also know that family mediation is treated differently than other forms of alternative dispute resolution. If you want to provide court-connected family mediation services, you typically need to become certified through an organization like Family Mediation Canada or the Ontario Association for Family Mediation.

In this post, we take you through the different designations that are available from each organization, what it takes to earn them, and how Kompass can help.

Updated April 2023

Considering a career in mediation? Your first priority is to understand the types of mediation certification available in Canada, at both the regional and national levels.

It can get a bit confusing because technically, mediation is not a regulated profession in Canada. There is no legally mandated training or licensing process for mediators.

However, Canada does have a powerful organization that sets clear standards and guidelines for mediator training and professional practice. This organization is called the Alternative Dispute Resolution Institute of Canada (ADRIC). It encourages mediators and arbitrators to self-regulate by offering a variety of designations that are highly respected across the country.

It comes down to this: if you want to be recognized as a competent mediator, you'll need to earn a designation from the ADR Institute.

So where do you begin? What rules and steps must you follow to become a certified mediator?

In this post, we break down the process from start to finish. Here's what you need to know.

Updated January 2023

When people spend a significant amount of time together, conflicts are sure to arise. And when you add the pressures and stresses of the workplace, disputes become not only inevitable, but costly.

A global study from 2008 found that on average, employees spend roughly 2.1 hours each week dealing with conflicts at work. That equates to approximately one day each month in lost productivity.

The study also found that letting such disputes go unaddressed can lead to personal attacks, physical sicknesses, and project failures.

That's why workplace conflict resolution is a key area for mediation. A growing number of business leaders are using mediation to resolve corporate conflicts and restore harmony at the office.

Whether you’re an aspiring mediator, HR professional, or business manager, there are proven mediation techniques you can use to defuse conflicts and build a healthier work environment.

Start by following these seven key steps.

Quick summary: Compare accredited mediation and arbitration certificates offered at Kompass. Learn how you can build your own customized online dispute resolution training program.

Disputes are an inevitable part of the human experience. In personal and professional relationships, in family groups and work settings, at the community level, and between nations—conflict is a fact of life. 

It’s how we deal with disputes that defines our capacity to evolve and grow. This is an increasingly valued personal and professional skill.

We’ve been delivering online dispute resolution training for years, and are continuously surprised at the diverse backgrounds and motivations of students. 

Like many judges and lawyers, Mary Joseph entered the field of alternative dispute resolution after retiring from a successful career in law. But she’s not your typical lawyer-turned-mediator.

Mary brings a unique repertoire of skills and scholarship to her mediation practice, including 30 years as an immigration lawyer, a Master’s in Divinity, and expertise in online dispute resolution (ODR).

Two years ago, Mary added mediation instructor to the list. She teaches the accredited Mediation Certificate at Kompass Professional Development.

Updated January 2023

In recent years, there's been a major shift away from traditional litigation toward alternative dispute resolution (ADR) techniques such as mediation.

Mediation is generally less costly, stressful, and time-consuming than litigation—and offers a much higher degree of flexibility and personalization for clients.

However, in order to be effective, mediation must be a carefully structured, expertly led exercise. Lose control of the process, and negotiations will quickly devolve into chaos.

Formal mediation training teaches aspiring mediators a wide range of techniques they can use to resolve disputes. But even the most successful students and professional mediators occasionally fall into traps.

From losing neutrality to failing to contain and redirect destructive behaviours—these are five of the most common pitfalls you'll face as a mediator.