Collaboration doesn't always come naturally to children (or adults, for that matter!) But that's what the preschool or daycare classroom is really all about: teaching kids how to learn those communication and teamwork skills that each of us needs to thrive, both in school and in life.
Life as a Payroll Clerk: Pros, Cons & Job Outlook in Canada
Updated December 2024
Considering training for a job in payroll? Wondering what it's really like to work in this field and how strong your job prospects are? You've come to the right place!
In this post, we're focusing on everything payroll-related, from training requirements to typical workplace pros and cons to the latest job market stats across Canada.
PSW Career Support: Coping With the Death of a Client
Updated January 2023
Death and dying are everyday realities for personal support workers. Many PSWs care for seniors in their homes, or in long-term care facilities, where an estimated 20 per cent of residents pass away each year.
PSWs often provide end-of-life care, where they specialize in helping clients (and their families) with life's final transition. But despite all of this direct experience, personal support workers still struggle with loss when a client dies.
Helpdesk Meltdowns: How Computer Support Techs Handle Irate Clients
Updated December 2023
Ever felt so fed up with an uncooperative piece of technology that you wanted to just crush it, toss it, or scream in frustration? We've all been there. And in many ways, this kind of experience is inevitable.
We're totally reliant on technology, but most of us have minimal (or zero) knowledge of how our most trusted systems and devices actually work! When things go wrong, it doesn't take long for panic to set in, particularly if you need that piece of tech for work.
Medical Office Administration VS Business Admin: Which to Choose?
Updated January 2024
Naturally drawn to working in an office environment? Feel you would do well in a structured setting where organizational, communication, customer service, and teamwork skills are highly valued?
Let's say you're also interested in a career where you can help others and feel that you're actually contributing something positive to your community. If you're pulled in this direction, it's quite possible that you're torn between a medical office and business office admin program.
After all, these work settings (and training paths) have quite a lot in common. Which one will ultimately suit you best and be most rewarding?
Health Care Aide Skills List: 10 Hard & Soft Skills Every HCA Needs
Updated March 2023
Considering becoming a health care aide (HCA)? The personalized support HCAs offer patients makes this career path particularly rewarding—and increasingly important.
As Canada's population ages, demand for in-home and daily health care support is on the rise. But working as a health care aide is challenging. It takes resilience, physical and emotional stamina, and a clear understanding of how to provide safe and effective patient care.
Read on to discover 10 of the most important hard and soft skills you'll need to succeed in this career.
Taking PSW Training? 4 Facts You Should Know About OPSWA
Updated January 2023
Enrolled in PSW training and nearing the end of your diploma? It's likely you're looking ahead to your employment options after graduation, and for support systems to help get your career rolling.
If you live in Ontario, you've probably heard of the Ontario Personal Support Worker Association—OPSWA. It's an organization new grads and experienced PSWs can join to get professional support, and push for greater recognition for PSWs across the province.
But what exactly does OPSWA do, how might you benefit from joining the network, and what does it take to get a membership?
5 Questions You'll Face at a Business Admin Job Interview (+ Answers)
Updated December 2023
Prospective employers want to learn a number of things about you during a business admin job interview.
They'll be considering your personality and how you'd fit with the team, your technical skills, your experience in similar roles, your trustworthiness, and of course, the "soft" skills that are so important in business admin—communication, organization, problem solving, etc.
How will they get to the heart of your qualifications and overall suitability for the job? By asking questions. A lot of questions!
6 Rules of Email Etiquette Every Administrative Assistant Should Know
Updated December 2023
Can you guess how many emails the average business person sends and receives in a single day?
Market research from the Radicati Group says we've reached about 124 emails per day. And that number keeps getting higher every single year.
Even before COVID, there was a growing number of people working remotely. And since the pandemic, work from home has become the new normal.
That's a lot of emailing!
If you're considering becoming an office assistant, you can rest assured that one of your primary tasks will be to sort through, respond to, and send out emails.
Consider this: There may be certain colleagues and clients you never even meet face to face, and only communicate with over email. Their impression of you (and the company you represent) will be formed entirely on the basis of your emails. So it's worth taking note of a few do's and don'ts!
Start with this list of six golden rules of email etiquette for administrative assistants.
Your First Job After a Business Diploma: 4 Popular Entry-Level Options
Updated December 2023
One of the first questions students ask when considering a college program is, "What kinds of jobs can I get with this diploma?" Since many people pursue college training to launch a new career or improve their current prospects, this question is both valid and necessary.
Genuine interest in a program of study is key, but only part of the equation. It's crucial for people to map out where a diploma will take them post-study, and how they'll make the often challenging transition from student to professional.