Updated January 2023

There are so many factors that can influence our relationship with food as we age. For example, while caring for seniors after PSW training, you will meet patients who have lost their sense of smell and taste, making mealtime far less appealing.

Updated January 2023

Landing your first job after medical office training is a major accomplishment. But next comes the real challenge: settling into your new role, learning how the medical team likes things done, and of course, getting to know the patients you'll be working with.

It's a time of transition and learning, but also an opportunity to put into practice everything you've learned during MOA training. So what kinds of challenges can you expect to face as a freshly graduated, newly employed medical office administrator?

Take a look at five of the most common hurdles.

Interior design careers offer challenges and opportunities across many industries. Have a particular interest in office design?

Want to focus on restaurants or retail spaces? Or perhaps you're passionate about residential design?

There are many niches to explore, and chances to develop an expertise in a particular corner of the market. One pathway students often overlook is industrial design.

Updated January 2023

The vast majority of personal support workers (PSWs) in Ontario work with seniors. In fact, it's our rapidly aging population that is driving such a strong demand for PSWs across the province. The Government of Canada Job Bank predicts excellent employment opportunities for personal support workers right across Ontario.

Personal support workers play (and will continue to play) an absolutely vital role in helping Canadian seniors maintain independence and quality of life as they age.

Updated December 2022

There's a common misconception that office support staff have it easy. Because they're not primary decision-makers or managing a whole department, many are quick to assume the job is simple—something anyone could do. 

Nothing could be further from the truth! Administrative assistants are the engine of every office. They keep daily operations running smoothly, handle all kinds of last-minute emergencies, and in many ways, act as the "face" of a company.

What part does negotiation play in supply chain management?

It's actually quite simple.  If you work in purchasing or procurement, a key part of your role will be to track inventory levels and order new components, equipment, or raw materials as needed so your employer can fulfill orders coming in from clients.

This means identifying the best suppliers for the products you need and negotiating the best deal you can in terms of price, quality, service, conditions, etc.  

In most cases, you'll talk to several different suppliers and compare deals before deciding on who your company will do business with.

Whether you open your own paralegal practice or work under a supervising attorney, conducting client interviews will be a key part of your paralegal career.

Solid interviewing skills are crucial for several reasons. The way you prepare for and conduct each interview influences the quality of information you gather, the trust you instill in clients—and even the likelihood of earning good recommendations and referrals.

Have an interest in IT and considering pursuing a network administration career?

Still on the fence about earning a network admin diploma, and wondering about long-term job prospects in this field?  Or whether there are opportunities to advance, build new skills, or specialize?

You've come to the right place. In this post, we break down four of top reasons network administration is not just a safe career bet, but also an exciting, cutting-edge, well-paid field in which to work.

Updated January 2023

Considering enrolling in law clerk training? Wondering how deeply you'll delve into legal procedures—and which areas of law you will focus on during your diploma?

Quality law clerk programs prepare students to carry out a wide range of legal office procedures, like booking appointments, managing client records, preparing documents, processing billing, and assisting lawyers with research.

Updated January 2023

Personal support workers play a central role in the lives of their clients. They provide the assistance patients need to maintain independence, cope with debilitating medical conditions, and achieve the highest possible quality of life.

PSWs help with important everyday tasks, like administering medication, providing assistance with grooming, planning and preparing healthy meals, coordinating social activities, monitoring changes in condition, and supervising prescribed therapeutic exercises.

The PSW-patient relationship is, by definition, close and personal. And as with all close relationships, conflicts can arise.

How should PSWs deal with patients who push them away or resist help? How can you maintain professionalism and serve your client's best interests, when faced with disruptive and upsetting behavior? 

Start with these five steps. These are the approaches front-line health care providers often use when dealing with difficult patients.