Updated May 2023
There's a common misconception that office support staff have it easy. Because they're not primary decision-makers or managing a whole department, many are quick to assume the job is simple—something anyone could do.
Nothing could be further from the truth! Administrative assistants are the engine of every office. They keep daily operations running smoothly, handle all kinds of last-minute emergencies, and in many ways, act as the "face" of a company.
Have an interest in IT and considering pursuing a network administration career?
Still on the fence about earning a network admin diploma, and wondering about long-term job prospects in this field? Or whether there are opportunities to advance, build new skills, or specialize?
You've come to the right place. In this post, we break down four of top reasons network administration is not just a safe career bet, but also an exciting, cutting-edge, well-paid field in which to work.
Updated January 2023
Personal support workers play a central role in the lives of their clients. They provide the assistance patients need to maintain independence, cope with debilitating medical conditions, and achieve the highest possible quality of life.
PSWs help with important everyday tasks, like administering medication, providing assistance with grooming, planning and preparing healthy meals, coordinating social activities, monitoring changes in condition, and supervising prescribed therapeutic exercises.
The PSW-patient relationship is, by definition, close and personal. And as with all close relationships, conflicts can arise.
How should PSWs deal with patients who push them away or resist help? How can you maintain professionalism and serve your client's best interests, when faced with disruptive and upsetting behavior?
Start with these five steps. These are the approaches front-line health care providers often use when dealing with difficult patients.
Updated December 2023
Who exactly are "at-risk" youth? Definitions vary, but this term generally refers to young people whose health, safety, and future prospects have been seriously compromised by situations beyond their control.
These situations may include abusive home environments, mental illness, or addiction—and lead to criminal behaviour and/or dropping out of school.
Overall, at-risk youth are less likely to transition successfully into adulthood by finishing school, entering the workforce, maintaining good mental health, and becoming contributing members of their communities. Their lives are often cut short by suicide and violence, or derailed by incarceration.
Community services workers who specialize in youth work help troubled teens map out a better future and take the often challenging steps needed to get there.
Considering becoming a youth worker after CSW training? These are some of the challenges you'll be helping clients face and the special skills you'll need to counsel and support at-risk youth.
Collaboration doesn't always come naturally to children (or adults, for that matter!) But that's what the preschool or daycare classroom is really all about: teaching kids how to learn those communication and teamwork skills that each of us needs to thrive, both in school and in life.
Updated December 2023
Considering training for a job in payroll? Wondering what it's really like to work in this field and how strong your job prospects are? You've come to the right place!
In this post, we're focusing on everything payroll-related, from training requirements to typical workplace pros and cons to the latest job market stats across Canada.
Updated January 2023
Death and dying are everyday realities for personal support workers. Many PSWs care for seniors in their homes, or in long-term care facilities, where an estimated 20 per cent of residents pass away each year.
PSWs often provide end-of-life care, where they specialize in helping clients (and their families) with life's final transition. But despite all of this direct experience, personal support workers still struggle with loss when a client dies.
Updated December 2023
Ever felt so fed up with an uncooperative piece of technology that you wanted to just crush it, toss it, or scream in frustration? We've all been there. And in many ways, this kind of experience is inevitable.
We're totally reliant on technology, but most of us have minimal (or zero) knowledge of how our most trusted systems and devices actually work! When things go wrong, it doesn't take long for panic to set in, particularly if you need that piece of tech for work.
Updated January 2024
Naturally drawn to working in an office environment? Feel you would do well in a structured setting where organizational, communication, customer service, and teamwork skills are highly valued?
Let's say you're also interested in a career where you can help others and feel that you're actually contributing something positive to your community. If you're pulled in this direction, it's quite possible that you're torn between a medical office and business office admin program.
After all, these work settings (and training paths) have quite a lot in common. Which one will ultimately suit you best and be most rewarding?
Updated March 2023
Considering becoming a health care aide (HCA)? The personalized support HCAs offer patients makes this career path particularly rewarding—and increasingly important.
As Canada's population ages, demand for in-home and daily health care support is on the rise. But working as a health care aide is challenging. It takes resilience, physical and emotional stamina, and a clear understanding of how to provide safe and effective patient care.
Read on to discover 10 of the most important hard and soft skills you'll need to succeed in this career.
