Herzing Blog

Updated December 2024

It’s hard to imagine how a hospital or clinic could run without skilled medical office administrators (MOAs). 

Whether they’re working behind the scenes as medical transcriptionists or right up front at clinic reception, MOAs bring order and stability to our healthcare system. 

They put anxious patients at ease and help doctors stay on schedule. They prepare medical documents and keep patient records up to date. 

MOAs help “connect the dots” between patients, nurses, doctors, and specialists. That’s why good MOAs are always in demand. 

Considering this career and wondering about employment options? In this post, we compare three very common medical office administration jobs and salaries. 

Find out where medical office administrators work and learn more about how to start a career in this field.

Rebecca Hiebert raised three children on her own. For many years, being a mother was her full-time job. But over the last year or two, those priorities began to change.

Her children grew older and became more independent. Gradually, she found herself with some extra time. And she knew exactly what she wanted to do with it.

Rebecca had always wanted to study business administration. With great determination, she returned to school and earned not one, but two diplomas in business from Herzing College.

Graphic Design instructor, Miguel Suarez at his home office in Toronto

Miguel Suarez began teaching Herzing's graphic design program in 2017. But his passion for art and design began much earlier, when he was a teenager growing up in the Philippines.

Instructor Cassandra Fultz (RCIC) in her office at Doherty Fultz Immigration in Toronto, Ontario

Demand for immigration case managers has been growing rapidly across Canada. We are welcoming record numbers of immigrants each year, which has increased the need for immigration lawyers, consultants, and case managers.

What part does an immigration case manager play? What special skills do they have and where are they employed?

Updated December 2024

Architects design structures for residential, commercial, and industrial use. Architectural drafters create the construction drawings needed to bring those new buildings to life. 

But sometimes drafters also consult with clients and develop design concepts. And sometimes architects do their own construction drawings.  

So what is the big difference between an architect and an architectural drafter (also known as a CAD technician)? 

Updated December 2023

Today's network technicians have a lot on their plates, from security issues and optimization to Internet of Things (IoT) challenges and new cloud technology.

Never have our computer networks been more complex—and never have they faced so many threats.

But on the plus side, all of that complexity is creating high demand for skilled network technicians. There are so many opportunities out there for well-trained technicians and administrators.

And if you plan on becoming a network technician in Canada, you're perfectly positioned to take advantage of this trend. The Government of Canada Job Bank has awarded network technician three or four (out of a possible five) stars for job outlook in most parts of the country.

So what does it take to break into this industry, and land the best jobs in network administration? What skills should newcomers be focusing on during training and continuing to improve throughout their careers?

Let's take a look at seven essential networking skills every employer will look for in new recruits.

These are the fundamentals (and a few advanced skills) you'll need to get hired—and stay hired— as a network technician.

Photo: Computer-aided Design and Drafting instructor, Roberto Romano

Updated January, 2021

When Roberto Romano enrolled in CAD training at Herzing College, he had no experience in the field whatsoever. He learned the software, project management, and drafting skills from scratch.

After graduation, he got hired as an architectural draftsperson and worked in the field for several years. Then, he noticed an opening back at Herzing for a CAD instructor.

Roberto joined the faculty and has been teaching the program ever since.

This week, we interviewed Roberto about how the Computer-aided Design and Drafting program works.

We asked which skills students learn in class, what projects they do, career options, and what it takes to be successful in today's CAD industry.

Considering becoming a designer/drafter? Take a tour of the program with Roberto Romano: former graduate, expert instructor, and dedicated student mentor.

Updated December 2024

Occupational health and safety (OHS) is a broad industry that focuses on the physical, mental, and emotional well-being of people at work. 

This field includes all aspects of worker health, from workplace harassment to fire prevention and from ergonomics to emergency evacuation procedures. 

Updated December 2024

Want a career in healthcare that involves working directly with patients but doesn't require a university degree? Looking to work in a professional setting where you can use your excellent organization and people skills?

Medical office administration could be a good fit.

This role combines office management with front-line patient care. You can work at a hospital, private clinic, or nursing home as an important member of the health care team.

But what exactly does this position involve? What will it take to start your career?

Follow these five simple steps to learn more about the field. Find out if becoming a medical office assistant is right for you and how to get started.

Photo: Krizia Mae Macusi at Hillel Lodge where she was hired as a Personal Support Worker after graduating from Herzing last May.