With healthcare resources stretched thin and doctors becoming increasingly burdened by administrative tasks, it’s not surprising that the demand for medical office assistants and administrators (MOAs) across Canada has taken off.
MOAs are the front-desk professionals who greet all incoming patients, collect their information, confirm their appointments, and direct them to the correct department or clinician. They also do a lot of work behind the scenes to help the healthcare office run smoothly.
In this post, we explore the increasing importance of and demand for MOAs in the evolving healthcare landscape.
Here’s what you need to know.