When you arrive at a hospital or clinic, the first person you interact with is a medical office administrator/assistant. 

Medical office assistants greet all incoming patients, collect their information, confirm their appointments, and direct them to the correct department or clinician. 

They also do a lot of work behind-the-scenes, which helps the clinic run smoothly. 

Medical office administration involves a combination of clerical and clinical work. It’s the ideal career for people who want to work in healthcare, but aren’t interested in nursing or other front-line patient care roles. 

Considering becoming a medical office administrator (MOA)? In this post, we provide a clear break down of the MOA role and responsibilities.  

Find out what you’ll be doing each day at work, which skills you’ll need to get hired, and what to expect in training. 

A health and safety worker screens employees for Covid-19 symptoms before they enter the building

There is no doubt about it: the Covid-19 pandemic has caused massive changes in how we work, especially when it comes to workplace health and safety.  

From mandatory masks and temperature screening, to plexiglass partitions and work-from-home orders. Businesses across the planet are racing to revise their occupational health and safety (OHS) policies. 

Canada is experiencing an immigration boom. We are attracting hundreds of thousands of immigrants every year and expect the trend to continue well into the future.  

This boom has generated very strong demand for skilled immigration professionals. These are the experts who help applicants secure visas to study, work, and settle in Canada. 

The industry includes immigration lawyers, immigration consultants, and immigration case managers. Each has a different role to play in assisting clients, and different training requirements.

Are you considering a career in immigration, but don’t want to become a lawyer? Immigration Consultant or Immigration Case Manager are both excellent alternatives.  

Which path should you choose? 

Students currently pursuing diplomas in network administration are entering a field that is rapidly evolving in the wake of several powerful technology trends.

Graduates must be ready to apply and adapt what they've learned in training, while continuously expanding their knowledge to accommodate new technologies that directly impact the way networks are configured, maintained, and protected.

Graphic Design instructor, Miguel Suarez at his home office in Toronto, Ontario

Miguel Suarez began teaching Herzing's Graphic Design program in 2017. But his passion for art and design began much earlier, when he was a teenager growing up in the Philippines.

Instructor, Cassandra Fultz (RCIC) in her office at Doherty Fultz Immigration in Toronto, Ontario

Herzing College Toronto is very pleased to announce a brand new Immigration Case Manager program. Training takes 9 months, including a 5-week internship at a law firm or immigration consulting business.

Demand for Immigration Case Managers has been growing rapidly across Canada. We are welcoming record numbers of immigrants each year, which has increased the need for immigration lawyers, consultants, and case managers.

What part does an Immigration Case Manager play? What special skills do they have and where are they employed?

Updated January, 2021

Today's network technicians have a lot on their plates. From security issues and optimization, to Internet of Things (IoT) challenges, and new cloud technology.

Never have our computer networks been more complex—and never have they faced so many threats.

But on the plus side, all of that complexity is creating record-high demand for skilled network technicians. There are so many opportunities out there for well-trained technicians and administrators.

And if you plan on becoming a network technician in the Toronto area, you're perfectly positioned to take advantage of this trend.

Updated November 2020

Occupational health and safety (OHS) is a broad industry, which focuses on the physical, mental, and emotional well-being of people at work. 

This field includes all aspects of worker health. From workplace harassment to fire prevention; ergonomics to emergency evacuation procedures. 

Want a career in healthcare that involves working directly with patients, but doesn't require a university degree? Looking to work in a professional setting, where you can use your excellent organization and people skills? Medical office administration could be a good fit.

There is strong demand for pharmacy assistants in Toronto right now. The latest Government Job Bank report shows we have a labour shortage in this field. There are not enough trained pharmacy assistants to fill available jobs. 

Employment growth is expected to continue for the next several years, making now an excellent time to start your career. 

To help prepare the next generation of pharmacy assistants, Herzing College Toronto has launched a new Pharmacy Assistant diploma program.