When you arrive at a hospital or clinic, the first person you interact with is a medical office administrator/assistant.
Medical office assistants greet all incoming patients, collect their information, confirm their appointments, and direct them to the correct department or clinician.
They also do a lot of work behind-the-scenes, which helps the clinic run smoothly.
Medical office administration involves a combination of clerical and clinical work. It’s the ideal career for people who want to work in healthcare, but aren’t interested in nursing or other front-line patient care roles.
Considering becoming a medical office administrator (MOA)? In this post, we provide a clear break down of the MOA role and responsibilities.
Find out what you’ll be doing each day at work, which skills you’ll need to get hired, and what to expect in training.