Photo: Shannon McGrath in her personal support worker uniform
After working at Tim Hortons for 18 years, Shannon McGrath was ready for a change.
She wanted a job with more meaning. She wanted a career that felt challenging, where she could actually make people's lives better.
So, despite deep fears about returning to school, Shannon took a leap of faith and enrolled in the Personal Support Worker program at Herzing College Ottawa.
She struggled with a learning disability and battled with anxiety, but in the end, Shannon made it through.
In fact, she was so successful, she was offered a PSW job after her internship at Cité Parkway Retirement Residence, where she still works today.
We interviewed Shannon to get her review of the PSW program. We asked about her experience in class and how she feels about her new career.
Read on for the full story.