Herzing Blog

Updated December 2025

Enrolled in PSW training and nearing the end of your diploma? It's likely you're looking ahead to your employment options after graduation, and for support systems to help get your career rolling.

If you live in Ontario, you've probably heard of the Ontario Personal Support Workers Association—OPSWA.  It's an organization new grads and experienced PSWs can join to get professional support and push for greater recognition for PSWs across the province.

But what exactly does OPSWA do, how might you benefit from joining the network, and what does it take to get a membership?

In this post, we introduce students to an overview of OPSWA, and some key facts you should know about joining the association.

Updated December 2025

Prospective employers want to learn a number of things about you during a business admin job interview.

They'll be considering your personality and how you'd fit with the team, your technical skills, your experience in similar roles, your trustworthiness, and of course, the "soft" skills that are so important in business admin—communication, organization, problem solving, etc.

How will they get to the heart of your qualifications and overall suitability for the job? By asking questions. A lot of questions!

Updated December 2023

Can you guess how many emails the average business person sends and receives in a single day?

Market research from the Radicati Group says we've reached about 124 emails per day. And that number keeps getting higher every single year.

Even before COVID, there was a growing number of people working remotely.  And since the pandemic, work from home has become the new normal.

That's a lot of emailing!

If you're considering becoming an office assistant, you can rest assured that one of your primary tasks will be to sort through, respond to, and send out emails. 

Consider this: There may be certain colleagues and clients you never even meet face to face, and only communicate with over email. Their impression of you (and the company you represent) will be formed entirely on the basis of your emails. So it's worth taking note of a few do's and don'ts!

Start with this list of six golden rules of email etiquette for administrative assistants.

Demand for procurement specialists, purchasing agents and officers is steady from coast-to-coast in Canada, according to the latest data from the Government of Canada Job Bank. 

Waves of retirements, a shortage of trained job candidates, and growth in the supply chain industry is creating opportunities for new grads in this role—and in other areas of supply chain management, such as logistics and transportation and materials/inventory sourcing.

Considering heading back to school to earn a supply chain management diploma? Wondering what kinds of career paths you might pursue after training?

Updated December 2025

What should early childhood educators (ECEs) know about ADHD in preschool-age children?

Let's start with the fundamentals. Attention-deficit/hyperactivity disorder (ADHD) is a neurological disorder that breaks down into three different categories:

1) Predominately inattentive (previously referred to as ADD)

2) Predominately hyperactive (very rare)

3) Combined (most prevalent)

According to the Centre for ADHD Awareness Canada, ADHD is the most prevalent childhood neurodevelopmental disorder. More than five per cent of all schoolchildren have ADHD.

Updated December 2025

Medical office administrators (MOAs) are some of the world's best "jugglers." This is truly a multi-faceted role that requires a special balance of interpersonal, customer service, and administrative skills.

Medical admins interact closely with patients and other clinicians. They handle billing. They keep track of inventory and order supplies. MOAs assist with minor clinical procedures, manage patient records, and arrange appointments.

Updated December 2025

What is elder abuse? The World Health Organization (WHO) defines elder abuse as "an intentional act, or failure to act, by a caregiver or another person in a relationship involving an expectation of trust that causes harm to an adult 60 years and older."

Elder abuse comes in many forms, including physical, psychological, financial, sexual, and even spiritual. Seniors may also experience abuse through neglect.

Updated December 2025

When it comes to choosing a profession, it's so important to get a clear picture of what life is actually like at work. Every career path comes with its own pros and cons, rewards and challenges.

The profession of health care aide is no exception.

This post offers students a glimpse into the most commonly reported benefits and challenges of this career path—plus the latest news on demand for health care aides in Winnipeg. We hope you'll find this information helpful during your decision-making process.

Updated December 2025

Drafters participate in every stage of the design and construction process. They work closely with architects, engineers, and builders to map out schematics and blueprints—and follow projects throughout construction, ensuring they stay true to the original concept.

While every project is unique, architectural firms typically follow a widely recognized sequence of steps when planning, conceptualizing, and implementing designs.

In this post, we break down these five phases of architectural design and explain the part drafters play at each stage to help bring design concepts to life.

Updated December 2025

In Canadian society, we place a very special trust in community services workers (CSWs) to protect and advocate for vulnerable individuals. We rely on CSWs to help make our neighbourhoods more fair, safe, and productive.

But given how complex their work can be, there are times when CSWs are faced with very challenging situations, conflicts, and decisions—where the outcome will have a serious and lasting impact on the life of a client, family members, or the CSW herself.

To help build ethical decision-making skills, and understand their responsibilities to the public, CSW students learn the code of professional ethics and values set out by the Canadian Association of Social Workers (CASW).