Updated January 2024
If you're reading this post, chances are you're seriously considering a career in medical office administration. Maybe you've already decided on a training program or are still researching options.
Either way, we're here to help you make a smart decision, based on your interests, natural skills, and professional goals. Skills lists are a great way to look ahead into the future and see what you'll actually be learning in class and doing at work.
Updated January 2024
What kind of person is drawn to medical office administrator training? In our experience, the kind of people who choose this program (and do really well in the career) share a few specific characteristics and goals:
1) They're generally interested in the field of medicine and health care and want to be part of a clinical team.
2) They're natural "organizers" who are fairly detail-oriented and enjoy taking charge.
3) They're practical—these students are looking for a quick training program that will lead directly to a job in health care (rather than pursuing years of university study).
4) Most importantly, they are looking for a career that focuses on helping others—specifically, helping people protect their most valuable asset in life: their health.
Updated January 2024
Landing your first job after medical office training is a major accomplishment. But next comes the real challenge: settling into your new role, learning how the medical team likes things done, and of course, getting to know the patients you'll be working with.
It's a time of transition and learning, but also an opportunity to put into practice everything you've learned during MOA training. So what kinds of challenges can you expect to face as a freshly graduated, newly employed medical office administrator?
Take a look at five of the most common hurdles.
Updated January 2024
Naturally drawn to working in an office environment? Feel you would do well in a structured setting where organizational, communication, customer service, and teamwork skills are highly valued?
Let's say you're also interested in a career where you can help others and feel that you're actually contributing something positive to your community. If you're pulled in this direction, it's quite possible that you're torn between a medical office and business office admin program.
After all, these work settings (and training paths) have quite a lot in common. Which one will ultimately suit you best and be most rewarding?
Updated January 2024
Medical office administrators (MOAs) are some of the world's best "jugglers." This is truly a multi-faceted role that requires a special balance of interpersonal, customer service, and administrative skills.
Medical admins interact closely with patients and other clinicians. They handle billing. They keep track of inventory and order supplies. MOAs assist with minor clinical procedures, manage patient records, and arrange appointments.
