Herzing Blog

Updated January 2024

What kind of person is drawn to medical office administrator training? In our experience, the kind of people who choose this program (and do really well in the career) share a few specific characteristics and goals:

1) They're generally interested in the field of medicine and health care and want to be part of a clinical team.

2) They're natural "organizers" who are fairly detail-oriented and enjoy taking charge.

3) They're practical—these students are looking for a quick training program that will lead directly to a job in health care (rather than pursuing years of university study).

4) Most importantly, they are looking for a career that focuses on helping others—specifically, helping people protect their most valuable asset in life: their health.

Updated January 2024

Landing your first job after medical office training is a major accomplishment. But next comes the real challenge: settling into your new role, learning how the medical team likes things done, and of course, getting to know the patients you'll be working with.

It's a time of transition and learning, but also an opportunity to put into practice everything you've learned during MOA training. So what kinds of challenges can you expect to face as a freshly graduated, newly employed medical office administrator?

Take a look at five of the most common hurdles.

Updated January 2024

Naturally drawn to working in an office environment? Feel you would do well in a structured setting where organizational, communication, customer service, and teamwork skills are highly valued?

Let's say you're also interested in a career where you can help others and feel that you're actually contributing something positive to your community. If you're pulled in this direction, it's quite possible that you're torn between a medical office and business office admin program.

After all, these work settings (and training paths) have quite a lot in common. Which one will ultimately suit you best and be most rewarding?

Updated January 2024

Medical office administrators (MOAs) are some of the world's best "jugglers." This is truly a multi-faceted role that requires a special balance of interpersonal, customer service, and administrative skills.

Medical admins interact closely with patients and other clinicians. They handle billing. They keep track of inventory and order supplies. MOAs assist with minor clinical procedures, manage patient records, and arrange appointments.