Updated May 2023
There's a common misconception that office support staff have it easy. Because they're not primary decision-makers or managing a whole department, many are quick to assume the job is simple—something anyone could do.
Nothing could be further from the truth! Administrative assistants are the engine of every office. They keep daily operations running smoothly, handle all kinds of last-minute emergencies, and in many ways, act as the "face" of a company.
Updated December 2023
Can you guess how many emails the average business person sends and receives in a single day?
Market research from the Radicati Group says we've reached about 124 emails per day. And that number keeps getting higher every single year.
Even before COVID, there was a growing number of people working remotely. And since the pandemic, work from home has become the new normal.
That's a lot of emailing!
If you're considering becoming an office assistant, you can rest assured that one of your primary tasks will be to sort through, respond to, and send out emails.
Consider this: There may be certain colleagues and clients you never even meet face to face, and only communicate with over email. Their impression of you (and the company you represent) will be formed entirely on the basis of your emails. So it's worth taking note of a few do's and don'ts!
Start with this list of six golden rules of email etiquette for administrative assistants.
