Updated December 2022

If you’re considering a career as an administrative assistant, you’re probably wondering what life’s really like on the job. Is the role right for you? What should you know up front before you invest in training?

Unfortunately, the information out there is sometimes unclear. What exactly does an administrative assistant do?

Basically, admin assistants help businesses run smoothly by providing clerical support, answering client requests, scheduling appointments, and organizing projects.

If that still sounds vague to you, it’s because many specifics of the job depend on the type of organization you choose to work for.

What does it all boil down to? Being a key member of the office support team. No business or organization could function without highly organized, skilled administrative staff.

Let’s look at some pros and cons of this position. By the end of this post, you’ll have a much better idea of what to expect.

Updated February 2021.

Administrative assistants work in every sector of the economy.

From schools and healthcare organizations, to big corporations, banks, charities, government, and local businesses—admin assistants are the engines that keep daily operations running smoothly. 

Administrative assistants don’t make leadership decisions. But they do perform the clerical work and communications tasks that businesses need to thrive.

In fact, no growing company can be successful without the help of a good administrative team. 

So what do employers look for when hiring for these roles? Exactly what skills do you need to become a valued admin assistant?

Whether you’re just starting out, or looking to qualify for more advanced positions, you will need to prove your abilities in several key areas.

Here's what every employer is looking for when hiring a new administrative assistant.