Summary of this post: Find out exactly what you'll be doing at work as a Medical Office Assistant. We explain the daily routine, important tasks, and life on-the-job as an MOA.
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Quick summary of this post: We examine the career of Medical Office Administration from 6 different angles. Find out if this role is right for you by understanding the following points:
- Job description
- Training requirements
- Job outlook in Ottawa
- Career options
- Pros and Cons
Many different factors come into play when you’re deciding on a career path. On the one hand, there are practical matters like salary, job description, and career outlook where you live.
On the other hand, there’s your interest in the role and whether doing this work will make you truly happy and fulfilled.
Wondering if medical office administration is a good career choice for you?
You need to think it through from all the angles—practical and personal.
When you arrive at a hospital or clinic, the first person you interact with is a medical office administrator/assistant.
Medical office assistants greet all incoming patients, collect their information, confirm their appointments, and direct them to the correct department or clinician.
They also do a lot of work behind-the-scenes, which helps the clinic run smoothly.
Medical office administration involves a combination of clerical and clinical work. It’s the ideal career for people who want to work in healthcare, but aren’t interested in nursing or other front-line patient care roles.
Considering becoming a medical office administrator (MOA)? In this post, we provide a clear break down of the MOA role and responsibilities.
Find out what you’ll be doing each day at work, which skills you’ll need to get hired, and what to expect in training.
Updated February 2021.
Medical office assistants (MOAs) are amazing jugglers. This role involves a lot of multi-tasking, and requires a special balance of interpersonal, customer service, and administrative skills.
When they're not scheduling appointments and taking calls, they're assisting with medical procedures and processing billing.
Medical office assistants do much more than most people realize.
MOAs perform a variety of duties and need a range of skills. These include clinical skills, computer software, communication, organization, record-keeping, and time management.
In this post, we'll walk you through the 10 most important skills for medical office assistants in Manitoba (it's important to note that skills and training vary by province).
This is the foundation of our Medical Office Assistant program, and covers all the duties you'll be responsible for at work.
It’s hard to imagine how a hospital or clinic could run without skilled medical office administrators (MOAs).
Whether they’re working behind-the-scenes as medical transcriptionists, or right up front at clinic reception—MOAs bring order and stability to our health care system.
They put anxious patients at ease and help doctors stay on schedule. They prepare medical documents and keep patient records up-to-date.
MOAs help “connect the dots” between patients, nurses, doctors, and specialists. That’s why good MOAs are always in demand.
Considering this career and wondering about employment options? In this post, we break down three very common medical office administration jobs and salaries.
For most of us, searching for a new job is both stressful and exhausting. The endless applications, resume writing, interviews, and anxiety waiting to find out if you landed the position.
Kelley Khemiri, Medical Office Assistant instructor and career development specialist, in her office at Herzing College Winnipeg.
Kelley Khemiri is truly the best person to talk to about becoming a medical office assistant. Not only does she teach Herzing's Medical Office Assistant program, she is also our Career Development Specialist.
In our experience, people are drawn to medical office administration because they want a meaningful career in healthcare without spending years in university. They are looking for a position that includes patient care, but does not require becoming a nurse or doctor.
Students who do well in the Medical Office program are naturally well-organized. They have good communication skills, are mature and reliable, and most importantly have a strong desire to help others.
They want to be part of a health care team in a role that directly serves and support patients. They are detail-oriented, compassionate, and good at juggling tasks and deadlines.
Sound familiar? You've come to the right place.
Medical office assistant (MOA) is a unique role that combines administrative/office skills with patient care.
MOAs are the link between patients and doctors and nurses. They ensure the health office runs smoothly, while helping people get the medical attention they need, when they need it.
At Herzing, we’ve been teaching medical office administration students for many years. In our experience, the people best suited to this career are naturally well-organized, focused and reliable, and have a strong drive to help others.
Think you have what it takes?
Explore our 7 best reasons to become a medical office assistant, and learn more about how to get started.
Medical office assistants (MOAs) are trained to work in a wide variety of health care facilities, including doctor's offices, walk-in clinics, dental offices, hospitals, nursing homes—and with complementary heath care providers, like chiropractors, massage therapists, and acupuncturists.