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4 Keys to a Well-Run Medical Office: Advice for MOAs in Training

Jun 19, 2017 9:39:10 AM

Updated January 2023

Medical office administrators (MOAs) are some of the world's best "jugglers." This is truly a multi-faceted role that requires a special balance of interpersonal, customer service, and administrative skills.

Medical admins interact closely with patients and other clinicians. They handle billing. They keep track of inventory and order supplies. MOAs assist with minor clinical procedures, manage patient records, and arrange appointments.

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