Medical office assistants (MOAs) are amazing jugglers. This role involves a lot of multi-tasking, and requires a special balance of interpersonal, customer service, and administrative skills.

When they're not scheduling appointments and taking calls, they're assisting with medical procedures and processing billing.

Medical office assistants do much more than most people realize.

MOAs perform a variety of duties and need a range of skills. These include clinical skills, computer software, communication, organization, record-keeping, and time management.

In this post, we'll walk you through the 10 most important skills for medical office assistants in Manitoba (it's important to note that skills and training vary by province).

This is the foundation of our Medical Office Assistant program, and covers all the duties you'll be responsible for at work.

Quick summary of this post: We examine the career of Medical Office Administration from 6 different angles. Find out if this role is right for you by understanding the following points: 

1. Job description 
2. Training requirements 
3. Job outlook in Ottawa 
4. Career options 
5. Pros and Cons 
6. Salary 

Many different factors come into play when you’re deciding on a career path. On the one hand, there are practical matters like salary, job description, and career outlook where you live. 

On the other hand, there’s your interest in the role and whether doing this work will make you truly happy and fulfilled. 

Wondering if medical office administration is a good career choice for you? 

You need to think it through from all the angles—practical and personal. 

When you arrive at a hospital or clinic, the first person you interact with is a medical office administrator/assistant. 

Medical office assistants greet all incoming patients, collect their information, confirm their appointments, and direct them to the correct department or clinician. 

They also do a lot of work behind-the-scenes, which helps the clinic run smoothly. 

Medical office administration involves a combination of clerical and clinical work. It’s the ideal career for people who want to work in healthcare, but aren’t interested in nursing or other front-line patient care roles. 

Considering becoming a medical office administrator (MOA)? In this post, we provide a clear break down of the MOA role and responsibilities.  

Find out what you’ll be doing each day at work, which skills you’ll need to get hired, and what to expect in training.