Most of today's companies could never survive without talented IT support specialists.
Also known as help desk analysts, IT support specialists are the first people we call when our computers don't work properly.
They handle everything from forgotten passwords, lost files, and broken network connections, to malfunctioning printers, software problems, and slow internet.
Without IT support specialists, daily operations would basically grind to a halt! And that's why these pros are in such high demand.
But what's it really like to work in this field?
What would you actually be doing on a daily basis? And what are the pros and cons of the job?
In this post, we give you an inside look at the role of IT support specialist.
Find out what this career is all about and see if it's right for you.