All Csw-program Posts

How Community Services Workers Handle a Crisis: 7 Key Steps

Jan 13, 2022 1:36:21 PM

Working with at-risk populations is central to community service work.

CSWs are trained to support people dealing with serious life challenges, which may include addictions, mental health disorders, cases of domestic violence, and other, high-stress situations that sometimes lead to acute crises.

Meet Amanda: How the CSW Program Helped Me Find My Calling

Jan 12, 2022 10:27:18 AM

After years of working various retail jobs and then staying home to raise her three kids, Amanda Gauthier decided it was time to get some career training.

She had no post-secondary education and was nervous about going back to school in her 30s. She also struggled with “mom guilt” for taking on this new challenge while her children were still very little. Her youngest was not even school age yet.

But she was passionate about helping people and ready to pursue a new path. So she took the plunge and enrolled in the Community Services Worker program at Herzing College.

It was a decision that changed her life.

We spoke with Amanda recently to learn about her experience with the course, the instructor, and the internship.

Here are the highlights of our conversation.

Meet Bryan Coker: Your Guide to Herzing's CSW Program

Jun 19, 2020 11:40:16 AM

Photo: CSW program instructor, Bryan Coker at his home office in Ottawa

Do you know someone who's taken the Community Services Worker (CSW) program at Herzing? Just mention the name Bryan Coker. You'll see their eyes light up right away. 

Bryan's been teaching the CSW program for 10 years and is absolutely beloved among students and graduates.

His unique background as a pastor, social worker, community organizer, and counsellor helps him connect with people in a very unique way.

Bryan's teaching style goes far beyond the "mechanics" of social work and community services.

He helps students reflect on their own lives and struggles, and cultivate their own unique approach as counsellors.

Bryan says students leave his class "with a changed heart", open and ready to assist others.

They walk away with the mindset, tools, and knowledge required to make real change in their own communities. From what graduates tell us, it's a pretty transformative experience!

Are you considering a career in social services? Wondering what to expect from community support worker training?

Read on to meet the instructor, and get an inside look at Herzing's CSW program

Starting a Community Services Worker Career in Ottawa: Your First 4 Steps

Mar 28, 2019 1:32:35 PM

Community Services Worker graduate, Chiman, poses with her instructor, Bryan Coker at the Herzing College Ottawa campus

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