All Csw-program Posts

Meet Sarah: CSW Grad Lands Ideal Job as Educational Assistant

Mar 1, 2023 9:29:00 AM

When you think of a community services worker, you might picture someone helping out in shelters, halfway houses, or youth centres. A high school classroom probably doesn’t come to mind.

But that’s because you haven’t met Sarah Laham.

Sarah completed Herzing’s Community Services Worker program with a stellar GPA and fully expected to follow the typical CSW career path. Instead, she landed a position as an educational assistant in an Ottawa high school—and found it was exactly where she was meant to be.

Here’s her story.

How One CSW Instructor Came to Embrace Online Education

Oct 12, 2022 1:11:40 PM

As an experienced psychiatric nurse and instructor in Herzing’s Community Support Worker (CSW) program, Kim Melnyk was used to having lots of in-person interactions with students and people in recovery. She wasn’t the biggest fan of technology; she much preferred a more personal touch.

So when COVID came along and forced her to shift to teaching online, she had to make some major adjustments.

Initially, Kim was very much looking forward to a return to class post-pandemic. But when it started to occur, she found that it did not solve the problems she thought it would. Instead, she found herself doing more and more interaction online—and discovering benefits she had never considered before.

We spoke with her recently to learn more about her experience.

How Community Services Workers Handle a Crisis: 7 Key Steps

Jan 13, 2022 1:36:21 PM

Updated December 2022

Working with at-risk populations is central to community service work.

CSWs are trained to support people dealing with serious life challenges, which may include addictions, mental health disorders, cases of domestic violence, and other, high-stress situations that sometimes lead to acute crises.

When we experience a crisis, our ability to cope and make decisions is seriously impaired. We need specialized support to regain control and find an effective solution to the problem at hand.

CSWs are trained to provide that support, and stop individuals in crisis from harming themselves or others. No easy task!

Non-violent crisis intervention training typically introduces students to a step-by-step model—a guide they can follow to help others get through traumatic experiences in the safest, most effective way possible.

In this post, we walk current (and prospective) CSW students through the seven-step approach many social workers use.

Meet Amanda: How the CSW Program Helped Me Find My Calling

Jan 12, 2022 10:27:18 AM

After years of working various retail jobs and then staying home to raise her three kids, Amanda Gauthier decided it was time to get some career training.

She had no post-secondary education and was nervous about going back to school in her 30s. She also struggled with “mom guilt” for taking on this new challenge while her children were still very little. Her youngest was not even school age yet.

But she was passionate about helping people and ready to pursue a new path. So she took the plunge and enrolled in the Community Services Worker program at Herzing College.

It was a decision that changed her life.

We spoke with Amanda recently to learn about her experience with the course, the instructor, and the internship.

Here are the highlights of our conversation.

Starting a Community Services Worker Career in Ottawa: Your First 4 Steps

Mar 28, 2019 1:32:35 PM

Updated December 2022

A career in community services is one of the most effective ways to make a real difference in your local neighborhood.

If you're looking for meaningful work—a job where you will truly help people—this is the path for you. Community services workers (CSWs) play an important role in making our society safer, fairer, and more prosperous for everyone.

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