Updated December 2022

Working with at-risk populations is central to community service work.

CSWs are trained to support people dealing with serious life challenges, which may include addictions, mental health disorders, cases of domestic violence, and other, high-stress situations that sometimes lead to acute crises.

When we experience a crisis, our ability to cope and make decisions is seriously impaired. We need specialized support to regain control and find an effective solution to the problem at hand.

CSWs are trained to provide that support, and stop individuals in crisis from harming themselves or others. No easy task!

Non-violent crisis intervention training typically introduces students to a step-by-step model—a guide they can follow to help others get through traumatic experiences in the safest, most effective way possible.

In this post, we walk current (and prospective) CSW students through the seven-step approach many social workers use.