All Community-services-worker-training Posts

Top 10 Community Service Worker Skills & Qualifications

May 26, 2021 4:33:27 PM

Wondering if you have what it takes to be a community service worker (CSW)? 

CSWs deliver front-line services that have a real impact on the lives of their fellow Canadians.

They assist people who are dealing with serious social and personal challenges, including addiction, unemployment, homelessness, domestic abuse, poor mental health, and more.

You need specific training and a special skillset to succeed in this role.

Are you a good fit?

In this post, we outline the top 10 community service worker skills and qualifications.

This is what you'll need to make a positive impact in people's lives and build a successful career in social services.

High “EQ” is Essential for Community Services Workers: Do You Have It?

Sep 13, 2019 3:45:56 PM

We recently interviewed Cindy Palmer, an experienced social worker who also teaches the Community Services Worker (CSW) program at Herzing College Toronto. 

One of the things we talked about were key skills for CSWs. We asked Cindy what it takes to make a positive impact in this role—and how someone can know they'd be a good fit for the career. 

Her answer was a bit surprising. Cindy said “being able to truly listen” is by far the most important characteristic for CSWs.  

What exactly did she mean by that? What makes someone a really good listener, and why does it matter so much in social work? 

It might sound obvious, but knowing how to listen is more complex than you might think. It leads back to something called Emotional Intelligence—EQ.  

Starting a Community Services Worker Career in Ottawa: Your First 4 Steps

Mar 28, 2019 1:32:35 PM

Community Services Worker graduate, Chiman, poses with her instructor, Bryan Coker at the Herzing College Ottawa campus

6 Excellent Reasons to Choose a Career in Social Services

Mar 11, 2019 2:15:19 PM

Over the years, we've trained hundreds of social services workers. These people come from various backgrounds and walks of life—but they all have one important thing in common. They want to make a positive, lasting difference in their communities.

Would You Make a Good Community Services Worker? Here's How to Find Out

Mar 1, 2019 3:01:57 PM

The latest career report from the Government of Canada Job Bank tells us demand is steady for Community Services Workers (CSWs) in Toronto. And it's expected to remain stable over the next 10 years.

We'll have a balance of job-seekers and employers, and fair amount of growth in terms of community services and programs on offer.

What does all this mean? Well, it's positive news for anyone who feels called to a career in social services. It means there are opportunities to truly make a difference in your local community, delivering specialized support to the people who need it most.

Which Life-Skills Will You Teach as a Community Services Worker?

Dec 11, 2018 3:11:46 PM

What exactly qualifies as "life skills"? For many of us, these are abilities we start learning as children, and build on as we enter adulthood and become increasingly independent.

Community Services Careers: Would You Make a Good Counsellor?

Nov 12, 2018 12:49:34 PM

Counselling people in need is a big part of the community services worker (CSW) job description. Imagine you're working at a women's shelter, child foster care program, or addiction centre—helping individuals and families work through really difficult issues, and find healthy ways to move forward.

Becoming a Community Services Worker: Training & Careers in Toronto

Nov 2, 2018 8:39:04 AM

Working in community services is a true calling. The people we meet who are inspired to follow this path are deeply motivated to make a positive difference in their communities.

It's not just about getting a job, or earning a regular paycheck—it's about finding a career where you can advocate for, and truly help, society's most vulnerable populations.

If you're considering becoming a community services worker, you probably feel a strong commitment to social justice, human rights, and equal access to opportunities.

4 Ways Community Services Workers Change & Save Lives

Oct 10, 2018 4:51:33 PM

Community services workers (CSWs) help people dealing with serious personal and social problems. But this career is about so much more than that.

CSWs work with some of the most neglected, forgotten, and stigmatized people in our society.

From teens dealing with addiction, to homeless populations, to battered women, to ex-offenders: community services workers are trained to offer compassionate, practical, hands-on support where it's needed most.

There is no doubt that this work is challenging. But it's also incredibly rewarding and inspiring. Right on the front-lines of our neighborhoods, CSWs literally change and save lives on a daily basis.

4 Popular Career Options After Community Services Worker Training

Jul 16, 2018 5:28:03 PM

A group of Community Services Worker students at Herzing College Ottawa

What will your life look like after community services worker (CSW) training? Where will you work, and who will you work with?

This is, obviously, a key question for anyone considering a career in community services.

Our goal in this post is to give you a clearer idea of your options and opportunities as a freshly graduated CSW.

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