Customer service plays an absolutely crucial role in the success of every business. Just think about it—when a company responds poorly to a complaint, or fails to follow-up at all, they are likely to receive a serious backlash online.
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Customer service plays an absolutely crucial role in the success of every business. Just think about it—when a company responds poorly to a complaint, or fails to follow-up at all, they are likely to receive a serious backlash online.