Photo: Appliance Technician students disassembling units and working on parts at Herzing College
Welcome to the ultimate guide to appliance repair training and careers in Ontario.
Considering becoming an appliance service technician? Want to know how long training takes and what job opportunities are out there?
Wondering about certifications, salaries, and demand for this trade in Ontario?
These are some of the most common questions we get from prospective students. So we pulled them all together here for easy access.
Get reliable information to plan your next step, and some expert advice on what to expect from a career in the appliance trade.
Q 1: What exactly does an appliance repair technician do?
It might seem obvious, but this question is worth asking! You should know what the day-to-day work involves before you commit to training.
Here what you’ll be doing as an appliance technician:
☑️ Installing home appliances, like washers, dryers, cooktops, ovens, and refrigerators
☑️ Troubleshooting problems and conducting repairs
☑️ Ordering replacement parts
☑️ Using specialized diagnostic and programming tools to repair, adjust and reprogram appliances
☑️ Educating clients on how to safely use and maintain their appliances
☑️ Preparing estimates and written reports of the work you performed
Some newcomers start out in an appliance company warehouse, fixing and refurbishing old units. Once they prove their skills, they can hit the road and start doing service calls independently.
Q 2: How long is appliance repair training?
Appliance repair is one of the shortest trade programs out there. There are courses as short as 24 weeks.
It depends on the type of appliance repair program you choose.
For example, if your program involves working on gas-fired units, it will take longer and include preparation for gas technician certification.
Q 3: What are the different types of appliance repair training?
There are three different types of programs to choose from.
1. Electric appliance repair. This focuses on only electric home appliances. It’s the shortest kind of appliance repair training. (24 weeks)
2. Gas appliance repair. This focuses on gas-fired units and includes gas technician level 3 training. You must pass the TSSA gas technician exam to work on gas and propane-fired units. (36 weeks)
3. Domestic appliance repair. This is a combined program that covers both electric and gas-fired appliances. It includes preparation for two certifications: Gas technician 3 and the domestic appliance (DA) certification. (12 months)
Q 4: What skills do you learn in appliance repair training?
Appliance technician training focuses on 6 main areas:
Students learn the safe use of hand and power tools, and earn safety certifications like WHMIS, Working from Heights, Lockout/Tagout, and Confined Spaces Hazard Awareness.
Students use the latest electronic diagnostic techniques and tools to identify appliance issues.
3. Troubleshooting and Repair
Students learn how to take apart and reassemble all major home appliances. This helps you understand how parts go together, and how to find and fix common problems.
Students learn how to safety move and position units, and the basic plumbing and electrical aspects related to installation.
5. Schematics and parts
Students learn how to read schematic charts and diagrams, and look up parts needed for servicing.
6. Simulations and training labs
At Herzing, all appliance students complete service call simulations in the school workshop.
The instructor sets up a scenario and you have to identify the appliance issue and go through the steps needed to resolve it. It’s excellent preparation for when you’re alone out in the field.
Note: If your appliance repair training includes gas-fired units, you will also learn material for the TSSA gas technician exam. This material is standard, developed by the TSSA, and the same at every approved appliance repair school.
Q 5: Is appliance repair training hard?
This program is designed to be practical and straight-forward. Even if you’ve never picked up a tool in your life, you can succeed in this class.
Instructors start with very basic skills and slowly build up your abilities and confidence throughout the course. Through simulations, training labs, and hands-on practice, every student has the opportunity to succeed.
Here’s how recent graduate Christine describes her experience in class:
“For me, the most challenging part was overcoming little fears about using certain tools. But the deeper I got into the program, the less intimidated I felt. I really enjoyed the hands-on training and taking apart all the difference appliances.”
Q 6: Where do graduates get hired?
Graduates of our electric and gas appliance programs get hired by local businesses and national companies including:
☑️ Whirlpool Canada
☑️ Trans Global Service
☑️ Groves Appliance
☑️ Smarco Building solution
☑️ Aire Park Systems
☑️ MDS Mechanical
☑️ Enerhome Heating & Cooling
We actually have a partnership with Whirlpool Canada. They provide the latest units for our students to train on, and successful graduates can get hired at Whirlpool straight out of the appliance program.
Q 7: Is there demand for appliance technicians in Ontario?
Yes, but only if you have the latest technology skills. Appliances are becoming more advanced. There is good demand for technicians who are computer-savvy and understand how the newer units work.
As the last generation of appliance technicians head into retirement, major companies like Whirlpool are having trouble finding skilled replacements.
Here’s what Whirlpool Canada rep, Ryan Monaghan told us:
Technicians need to be more tech-savvy than ever, and have new skills and expertise to capitalize on the growing demand for appliance technicians across Canada.”
Q 8: What are some career options for appliance technicians?
There are few different career paths you can take. You could start your own appliance repair business, or work for the following employers:
☑️ Major appliance sales companies
☑️ Large apartment owners
☑️ Small independent service companies
☑️ Commercial restaurant equipment industry
Q 9: Do you have to complete an apprenticeship?
No. You do not need to complete an apprenticeship or pass a certification exam to work on electric units as an appliance service technician.
However, like we said before, if you want to service gas-fired units, you’ll need to get your gas technician certification. Beginners start with the G3 level.
Once you have your G3, you can pursue the Domestic Appliance (DA) certification, which can give you edge on the job market.
If this is your goal, choose an appliance repair program that includes G3 and DA certification.
Q 10: How much money do appliance technicians make?
We looked at the Government of Canada Job Bank to get the latest info on appliance trade salaries.
As of 2021, the median wage for appliance technicians in Ontario is: $20/hr.
At the higher end, technicians are making up to: $30/hr.
If you own your own business, earning potential can be much higher. It all depends on your career goals.
Still have questions about appliance training or careers?
Your next step is to speak with an Admissions Advisor. An Advisor will walk you through training requirements, tuition costs, scholarships, financial aid, class schedules, and anything else you need to know.
Click below to get started. Explore the 24-week Appliance Service Technician program and chat live with an Advisor today.