Do you see yourself as a leader? If you're hoping to become a business manager, you need to understand what the role is all about and what skills will help you succeed.
Business managers oversee and direct the operations of a company.
They're typically responsible for supervising employees, keeping the finances on track, and making sure the organization meets its goals.
So what does it take to land a position like that? What skills and traits do employers look for?
This post provides the clear roadmap you need to become a business manager.
Find out what abilities are required and see if you're suited to this role.
1. COMMUNICATION AND INTERPERSONAL SKILLS
Being able to communicate well is one of the most important skills for a business manager.
You will constantly be exchanging ideas and information with employees, customers, vendors, executives, and other stakeholders.
That could be through one-on-one conversations, emails, reports, or presentations. So it's important to know how to speak and write clearly.
Part of communicating well means being able to connect with people and build relationships.
Are you good at establishing rapport with people you've just met? Can you earn people's trust and make them believe in and follow you?
These are fundamental skills you need to become a business manager.
2. THE ABILITY TO MOTIVATE EMPLOYEES
This is one of the key differences between being a member of a team and being the leader of a team.
A big part of a business manager's job is hiring the right people and inspiring them to give their best.
You must provide the kind of leadership that makes your staff want to work hard and exceed expectations.
That means being a bit of a cheerleader. You need to be positive, enthusiastic, and encouraging.
Give credit and praise when they're due, and always look for ways to help your staff grow and develop.
If you work hard, show genuine respect for your team, and recognize a job well done, the people around you are more likely to deliver their best work.
3. CONFLICT RESOLUTION SKILLS
As a business manager, you must be able to recognize and deal with disputes among your employees.
It can be tempting to let the staff figure it out for themselves. But ignoring the issues can poison the work environment and cause you to lose respect as a leader.
So if someone is consistently missing deadlines or butting heads with another team member, you need to step in.
By addressing conflicts head-on and working through them in a fair and reasonable way, you can help keep your team happy, productive, and loyal.
4. SOFTWARE SKILLS
To become a business manager, you must know your way around standard office programs like Microsoft Word, Excel, Outlook, PowerPoint, and Access.
You need to be able to use those programs to write and edit reports, create presentations, schedule meetings, and organize and analyze data.
Some business manager job postings also call for experience with accounting or payroll software like QuickBooks, FreshBooks, or Sage.
A good business management diploma program will help you become proficient with these types of applications.
And having that experience will make it easier for you to adapt to any other software a company may use.
5. ACCOUNTING KNOWLEDGE
One of a business manager's main responsibilities is to make sure the company stays in good financial health.
Many employers look for managers who have experience with budgeting and bookkeeping.
You should know what goes into invoicing, purchasing, inventory control, and payroll processing.
You should also be able to look at a balance sheet or a profit and loss statement and understand how the numbers relate to company performance.
That's why accounting principles and procedures are a major component of business management training.
You'll learn how to create and analyze financial statements and work with accounting and payroll systems.
6. PROBLEM SOLVING AND DECISION-MAKING SKILLS
You can't become a business manager without knowing how to overcome obstacles.
In this role, you will frequently face problems and challenges that threaten to stall a company's progress.
You must be able to analyze the issue, identify possible solutions, and choose a course of action that keeps the organization moving forward.
Of course, good managers draw on the knowledge and expertise of their teams.
In fact, one survey found that almost three-quarters of employees prefer a culture of collaboration over one where the manager makes most of the decisions.
But ultimately, the buck stops with you. And you must be prepared to accept full responsibility.
WANT TO BECOME A BUSINESS MANAGER?
Most business manager positions require post-secondary training.
If you're hoping for an alternative to a 4-year degree, a business management diploma is a good option.
Check out the Business Management program at Herzing College Ottawa
It takes just 12 months to complete and includes a 4-week internship at a local business.
Students graduate with the leadership, communication, software, and finance skills required to drive an organization's success.
Click below to get complete details on the Business Management program and chat live with an Admissions Advisor. We're here to help!