Herzing's Medical Office Administration instructor, Ayo Adetoro, has been teaching at Herzing for over 15 years

If you’re thinking about studying medical office administration, there are likely 3 big questions on your mind: 

1) What exactly will I learn in this program? 

2) Will I find a job quickly after graduation? 

3) Am I a good fit for a medical office career? 

In fact, these kinds of questions apply to anyone who’s going back to school, and wants to make sure they choose the right program. To find your answer, you need to know what to expect in class, what skills you’ll need to succeed, and who’s teaching the course. 

We recently interviewed Cindy Palmer, an experienced social worker who also teaches the Community Services Worker (CSW) program at Herzing College Toronto. 

One of the things we talked about were key skills for CSWs. We asked Cindy what it takes to make a positive impact in this role—and how someone can know they'd be a good fit for the career. 

Her answer was a bit surprising. Cindy said “being able to truly listen” is by far the most important characteristic for CSWs.  

What exactly did she mean by that? What makes someone a really good listener, and why does it matter so much in social work? 

It might sound obvious, but knowing how to listen is more complex than you might think. It leads back to something called Emotional Intelligence—EQ.  

Photo: Sadique Alexander graduated from the Paralegal Program at Herzing College Toronto in March, 2019.

There's no doubt about it: Paralegal has become a massively popular career path in Ontario. There are many colleges offering diplomas, and many job options to choose from.

You can join a law firm, start your own practice, choose an area of law that really inspires you...and best of all, help people in need of affordable legal services. But is becoming a paralegal right for you?

If you've been thinking about Paralegal training, but aren't sure about taking the next step, your best bet is to talk with someone who's recently completed the program.

All across Canada, we're seeing steady employment growth in occupational health and safety. Rising concern over workplace accidents, injuries, and disability claims are creating jobs in this field.

There is also a strong focus on food safety and environmental protection—which have increased demand for inspectors, training providers, and risk management specialists.

This is the domain of the occupational health and safety officer. Curious about training and careers in this field?

Examples of architectural renderings done by Albino Jr Geanga

Updated May 2021

Albino Jr Geanga immigrated to Canada several years ago, hoping to start a career in building design.

But even though he already had an Architecture degree from the Philippines, he couldn't get hired without additional training in Canadian building codes and specifications.

Albino decided to take the Building Design Technician program at Herzing College Toronto. He graduated last year, and has successfully re-launched his career here in Canada.

We interviewed Albino to learn more about his story, and find out what he thought of Herzing's Building Design program.  

He told us about the skills he learned, his experience in class, and the design jobs he got after graduation.

He also shared some great advice for new students who want to start careers in building design. Here are the highlights from our interview.

Paolo Antonio Cortez, Medical Office Administrator student at Herzing College Toronto

Thinking about enrolling in a Medical Office Administrator (MOA) program? Wondering what to expect in class, or if this career is the right choice for you?

Meet Paolo Antonio Cortez. He's the best person to talk to about MOA training, because he's currently taking the program at Herzing College Toronto.

Image courtesy of Zaneen where Ikenna works as a lighting designer/tester

Would you ever guess that a building design graduate could end up specializing in high-end lighting design and quality testing?

Meet Ikenna Okpara. Ikenna is a perfect example of how diverse the field of design truly is—and the many (unexpected) things you can do with a Building Design diploma.

Community Services Worker instructor, Cindy Palmer (centre, red dress) with her students at the Herzing College Toronto campus

There's steady demand for community services workers in the GTA right now. In fact, employment in this field has seen strong growth over the past decade, all across Ontario.

Community services workers (CSWs) support at-risk, vulnerable populations in many different kinds of settings. They work in the health care and social assistance sectors—at group homes, shelters, schools, and with community organizations.

Considering this career path? Have questions about training and job options?

Cindy Palmer is the perfect person to talk to. She teaches the Community Services Worker program at Herzing College, and has extensive experience in the social work field.

Over the last few years, paralegal has become a very popular career choice in Ontario. There are a few reasons for this. One, there's the special status of paralegals in Ontario—which means they can represent clients in court for certain matters, and run their own practices.

Two, when you compare to law school, you can become a paralegal and start your career quite quickly. Admission requirements for paralegal programs are fairly simple, and the training itself takes just 1-2 years to complete.

If you're reading this post, chances are you're seriously considering a career in medical office administration. Maybe you've already decided on a training program, or you're still researching options.