Photo: Community Services Worker students and instructor at Herzing College Ottawa (2019)

Community services workers (CSWs) play a very important role in society.

They work directly with vulnerable people who need immediate support, including at-risk youth, survivors of domestic abuse, refugees, and people suffering from addiction and mental health issues.

Community services workers connect people with resources, provide counselling, and arrange treatment programs depending on each person’s needs.

It can be an incredibly rewarding career path for anyone looking to work with others and help address social issues. Without the support of community services workers, many at-risk people would have nowhere to turn for help. CSWs make a real difference in the community.

Interested in this career?

In this post, we’ll show you six examples of community services worker jobs along with descriptions of each position.

These are the jobs our own CSW graduates are often hired to fill.

Updated January 2023

Do you look forward to your doctor and dentist appointments? Probably not. In fact, if you’re like most people, you find the whole process pretty stressful.  Let’s face it—the clinic isn’t really our favourite place to be.   

But a skilled and friendly medical office assistant (MOA) can make a huge difference when you're feeling anxious. MOAs are the first person we interact with at our appointments, and they can set the tone for the whole visit.  

They do a lot of important work both up front and behind the scenes to ensure the clinic runs smoothly and feels less stressful.

Your daily routine will vary a bit, depending on where you work (type of clinic, hospital, etc.). But there are certain procedures you will perform on a regular basis no matter where you work. 

Here's a look at a typical day for a medical office assistant. 

Updated January 2023

Many different factors come into play when you’re deciding on a career path. On the one hand, there are practical matters like salary, job description, and career outlook. On the other hand, there’s your interest in the role and whether doing this work will make you truly happy and fulfilled. 

Wondering if medical office administration is a good career choice for you? You need to think it through from all the angles—practical and personal. 

Updated January 2023

Occupational health and safety (OHS) is a fast-growing field in Canada. Long before COVID-19 pushed workplace safety into the spotlight, we have been striving to reduce work-related accidents, injuries, and deaths. 

This is what OHS is all about: protecting the physical and psychological wellness of people at work.

Each province has clearly defined occupational health and safety laws—regulations both business owners and employees must follow.Unfortunately, not all employers and workers understand or comply with these rules.

This is why skilled health and safety officers are in such high demand. These professionals ensure companies are following the law, and they provide training and strategies to improve workplace safety.

Considering a career in OHS? Here are the steps to become a certified occupational health and safety officer, plus helpful information on skills and careers.

Updated January 2023

It’s hard to imagine how a hospital or clinic could run without skilled medical office administrators (MOAs). 

Whether they’re working behind the scenes as medical transcriptionists or right up front at clinic reception, MOAs bring order and stability to our health care system. 

They put anxious patients at ease and help doctors stay on schedule. They prepare medical documents and keep patient records up to date. 

MOAs help “connect the dots” between patients, nurses, doctors, and specialists. That’s why good MOAs are always in demand. 

Considering this career and wondering about employment options? In this post, we compare three very common medical office administration jobs and salaries. 

Find out where medical office administrators work, and learn more about how to start a career in this field.

Herzing College Senior Admissions Advisor, Alex Wells at his home office in Ottawa

Alex Wells has been working in college admissions for over 20 years. A Psychology major with decades of experience in student advising, Alex knows exactly how to help people choose the right diploma program.

Very often, he meets with students who are interested in business training. His job is to figure out if business is the right choice, based on the individual’s career goals, natural talents, and overall personality. 

Alex takes the time to really get to know each candidate. This process is key, because the student’s time, money, and future are riding on this decision. 

Updated December 2022

Today's network technicians have a lot on their plates, from security issues and optimization to Internet of Things (IoT) challenges and new cloud technology.

Never have our computer networks been more complex—and never have they faced so many threats.

But on the plus side, all of that complexity is creating high demand for skilled network technicians. There are so many opportunities out there for well-trained technicians and administrators.

And if you plan on becoming a network technician in Canada, you're perfectly positioned to take advantage of this trend. The Government of Canada Job Bank has awarded network technician four out of five stars for job outlook in almost every part of the country.

So what does it take to break into this industry, and land the best jobs in network administration? What skills should newcomers be focusing on during training and continuing to improve throughout their careers?

Let's take a look at seven essential networking skills every employer will look for in new recruits.

These are the fundamentals (and a few advanced skills) you'll need to get hired—and stay hired— as a network technician.

Updated January 2023

Occupational health and safety (OHS) is a broad industry that focuses on the physical, mental, and emotional well-being of people at work. 

This field includes all aspects of worker health, from workplace harassment to fire prevention and from ergonomics to emergency evacuation procedures. 

Updated January 2023

Want a career in healthcare that involves working directly with patients but doesn't require a university degree? Looking to work in a professional setting where you can use your excellent organization and people skills?

Medical office administration could be a good fit.

This role combines office management with front-line patient care. You can work at a hospital, private clinic, or nursing home as an important member of the health care team.

But what exactly does this position involve? What will it take to start your career?

Follow these five simple steps to learn more about the field. Find out if becoming a medical office assistant is right for you and how to get started.

Photo: Krizia Mae Macusi at Hillel Lodge where she was hired as a Personal Support Worker after graduating from Herzing last May.