Updated January 2023

Naturally drawn to working in an office environment? Feel you would do well in a structured setting where organizational, communication, customer service, and teamwork skills are highly valued?

Let's say you're also interested in a career where you can help others and feel that you're actually contributing something positive to your community. If you're pulled in this direction, it's quite possible that you're torn between a medical office and business office admin program.

After all, these work settings (and training paths) have quite a lot in common. Which one will ultimately suit you best and be most rewarding?

Updated January 2023

Enrolled in PSW training and nearing the end of your diploma? It's likely you're looking ahead to your employment options after graduation, and for support systems to help get your career rolling.

If you live in Ontario, you've probably heard of the Ontario Personal Support Worker Association—OPSWA.  It's an organization new grads and experienced PSWs can join to get professional support, and push for greater recognition for PSWs across the province.

But what exactly does OPSWA do, how might you benefit from joining the network, and what does it take to get a membership?

Updated November 2022

Prospective employers want to learn a number of things about you during a business admin job interview.

They'll be considering your personality and how you'd fit with the team, your technical skills, your experience in similar roles, your trustworthiness, and of course, the "soft" skills that are so important in business admin—communication, organization, problem solving, etc.

How will they get to the heart of your qualifications and overall suitability for the job? By asking questions. A lot of questions!

Updated November 2022

One of the first questions students ask when considering a college program is, "What kinds of jobs can I get with this diploma?" Since many people pursue college training to launch a new career or improve their current prospects, this question is both valid and necessary.

Genuine interest in a program of study is key, but only part of the equation. It's crucial for people to map out where a diploma will take them post-study, and how they'll make the often challenging transition from student to professional.

Updated January 2023

Looking ahead to your job options after PSW college? Still deciding which kind of healthcare setting would best suit your particular preferences and skillset?

Two of the most common employers for PSWs are nursing homes and home care companies. While personal support workers provide similar services in both work environments, there are some unique differences students should be aware of. 

Updated January 2023

Medical office administrators (MOAs) are some of the world's best "jugglers." This is truly a multi-faceted role that requires a special balance of interpersonal, customer service, and administrative skills.

Medical admins interact closely with patients and other clinicians. They handle billing. They keep track of inventory and order supplies. MOAs assist with minor clinical procedures, manage patient records, and arrange appointments.

Updated January 2023

What is elder abuse? The World Health Organization (WHO) defines elder abuse as "an intentional act, or failure to act, by a caregiver or another person in a relationship involving an expectation of trust that causes harm to an adult 60 years and older."

Elder abuse comes in many forms, including physical, psychological, financial, sexual, and even spiritual. Seniors may also experience abuse through neglect.

Updated January 2023

If you are considering legal studies and want to focus on career paths that do not require a university degree, law clerk could be an ideal option.

Law clerks or legal administrators assist lawyers with a wide range of tasks that include everything from routine office operations to specialized legal research and document preparation.

In this post, we break down some of the most common pros and cons of working as a law clerk, as well as job and salary information for clerks in Ottawa. We hope this information gives you a clearer picture of this career path and helps with your decision-making process.

Updated December 2022

What does it mean to work in accounting and payroll? What are the typical tasks you'll complete working for a small to mid-size company, corporate department, or government division? And most importantly, what's demand like right now for accounting and payroll graduates in the Ottawa area?

Updated December 2022

In Canadian society, we place a very special trust in community services workers (CSWs) to protect and advocate for vulnerable individuals. We rely on CSWs to help make our neighbourhoods more fair, safe, and productive.

But given how complex their work can be, there are times when CSWs are faced with very challenging situations, conflicts, and decisions—where the outcome will have a serious and lasting impact on the life of a client, family members, or the CSW herself.

To help build ethical decision-making skills, and understand their responsibilities to the public, CSW students learn the code of professional ethics and values set out by the Canadian Association of Social Workers (CASW).