Updated December 2022

Eager to play an essential part in helping hospitals and clinics run smoothly? Medical office administration might be the field for you.

Medical office administrators (MOAs) are the friendly faces at the front desk. They do everything from greeting patients, updating files, and scheduling appointments to processing billing, preparing exam rooms, and collecting lab results. It’s vital work that really has an impact.

But every job has both advantages and drawbacks. And it’s important to understand the full picture before committing to a career path.

In this post, we take you through the major pros and cons of becoming a medical office administrator.

Learn what to expect and see if this role is a good fit for you.

Updated January 2023

Medical office administrators (MOAs) are some of the world's best "jugglers." This is truly a multi-faceted role that requires a special balance of interpersonal, customer service, and administrative skills.

Medical admins interact closely with patients and other clinicians. They handle billing. They keep track of inventory and order supplies. MOAs assist with minor clinical procedures, manage patient records, and arrange appointments.