Human Resources Training: 3 (Better) Ways to Handle Conflict at Work

Updated June, 2021.

Workplace conflict. No matter how well-organized your teams are, how talented your staff is, or how much effort you've put into creating a positive office culture—you can be 100% sure that disputes will bubble up somewhere.

Conflict between colleagues may be an inevitable symptom of high-pressure work environments (and human nature), but the outcomes don't have to be disastrous. 

There are proven ways to minimize the stress and fallout of workplace disputes, and actually get something positive out of the experience.

There are also ways to make them much worse.

Unfortunately, many managers, team leaders (and team members) lack the conflict resolution skills needed to intervene quickly and effectively.

This creates a snowball effect, where negativity flourishes and spreads, taking down good people and polluting the office atmosphere for everyone.

We have all experienced this phenomenon. And the high price of workplace conflict is well documented by human resources researchers and organizational experts.

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Mental Health Awareness: The Most Common Adult Mood Disorders

Updated June, 2021.

Mood disorders are the most common kind of mental illness. They impact people of all ages, from children to seniors—and in many cases, go undiagnosed and untreated.

If you're in a community-serving career, it is very likely that you've encountered people suffering from mood disorders.

In 2017, 8.6% of Canadians (over 2.6 million) were diagnosed with mood disorders, up from 8.4% the previous year. And some estimates suggest at least 21% of the U.S. population is dealing with this category of mental illness.

Sadly, the Canadian Mental Health Association reports that 7% of all people with mood disorders die by suicide.

Early diagnosis and intervention are absolutely crucial to reducing this statistic—and that begins with mental health training and awareness.

What are the most common kinds of mood disorders, and what symptoms should you be aware of? Let's get started.

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Why Human Resources Training Should be Mandatory for All Managers

Updated June, 2021.

How do people become supervisors, team leaders, and department managers?

More often than not, it's through promotion. They've put in the years, worked really hard, and slowly climbed up the corporate ladder.

Promotion through merit is a great thing. The only problem is, it rarely comes with training on how to actually manage people effectively. It can be really difficult to go from part of the team, to leading the team.

What's the best way to recruit and hire candidates? How can you increase employee satisfaction and reduce turnover? How should you handle conflicts?

These are all fundamental human resources issues. And they're just a few reasons why basic human resources training should be mandatory for anyone taking on a leadership role.

Here's a closer look at how HR skills help managers succeed.

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Top 6 Human Resources Mistakes Managers Make All The Time

Updated June, 2021.

Why do employees quit their jobs?

If you look at the research on this, you'll find that almost every single reason is a completely avoidable management mistake.

We're talking about routine blunders caused by lack of human resources training and poor leadership skills.

Why should you care? Because right at this moment, some of your top employees are thinking about quitting or actively seeking a new job.

Key takeaways from the Employee Job Satisfaction Survey from SHRM reveal that:

  • 40 percent of employees are considering leaving their current firm within the next year
  • the largest percentage of survey respondents said "respectful treatment" was a key factor in job satisfaction
  • trust between employees and management is gaining importance for job satisfaction (it jumped 6 percentage points from 2015)
  • other top contributors to job satisfaction include being able to use skills and abilities in one's work, effective communication with management, and respect for new ideas

Losing great employees costs more than just money. It eats up your time, slows productivity, and hurts overall workplace morale.

What are the most common human resources blunders managers are making? Let's start with these 6 HR sins...

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Gerontology Certificate for Beginners: 4 Key Benefits & Takeaways

Updated June, 2021.

There's no doubt about it. We are in the midst of a global aging phenomenon. A recent U.S. Census Bureau Report has pegged the global population of 65+ seniors at a whopping 8.5 percent (617 million).

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Top Pros & Cons of Using Arbitration to Resolve Disputes

Arbitration can be used to resolve everything from personal injury cases and commercial disputes, to conflicts between countries. But how does it differ from mediation and litigation? Why would clients opt for arbitration over other forms of dispute resolution?

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3 Excellent Reasons to Earn a Gerontology Certificate This Year

Updated June, 2021.

Gerontology is the study of aging and the challenges of the elderly. It spans legal and ethical concerns, common health care issues, access to community resources, and the stigma around aging that is so prevalent in our society.

And it may surprise you to know that gerontology is considered one of the biggest growth areas of the 21st century.

Businesses and organizations across industries are "gerontologizing" their products and services, positioning themselves to tap into this enormous pool of consumers.

But just how big will Canada's population of seniors get? And are we truly ready to meet their complex needs?

Take a look at 3 reasons gerontology training is becoming crucial for those of us who work with seniors, and why now is an excellent time to enhance your skills and knowledge through certification.

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What's Involved in Starting Your Own Mediation Practice? 6 Key Steps

Updated June, 2021.

It doesn't matter what your professional background is. Whether you're a lawyer, litigator, or work outside the legal field, there is a checklist of steps to walk through before you even consider starting your own mediation practice.

Some of these steps are purely practical, while others require a bit of self-reflection.

Do you have the right training to be taken seriously as a mediator? Are you prepared for the effort needed to strike out on your own as a practice owner? Are you familiar with mediator designations recognized throughout Canada?

Take a few minutes to read through these 6 key steps, and get a better understanding of what's involved in starting your own mediation practice.

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What Are The Top 3 Signs of Depression in Adolescents?

Updated June, 2021.

A few years ago, CBC News shared new data from Statistics Canada on rising rates of depression among Canadian youth.

CBC reported that Canadians aged 15-24 had the highest rates of depression of any other age group in the country.

Suicide is the second-leading cause of death (after accidents) among this same demographic—accounting for nearly a quarter of all deaths among 15 to 24 year-olds.

If you work with young people, you may have often wondered, is this "normal" teenage behavior, or a symptom of something more serious?

At this age, hormonal and physical changes typically cause moodiness, short-temper, and other kinds of erratic behavior.

At what point should you be concerned?

Start by watching out for these 3 very common signs of depression in teens.

Individually, these behaviors may not indicate a mental health issue, but in combination, or with a high level of intensity and duration, are definitely cause for serious concern.

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Mediating Workplace Conflicts: 3 Key Stages & Techniques

Considering a career in mediation and think you would excel at negotiating workplace disputes? This is a very popular area of practice for mediators, particularly as an increasing number of business leaders recognize the correlation between corporate conflict, employee attrition, and productivity losses.

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