Arbitration Training & Careers: Your Top Questions Answered by Our Instructor

Updated October, 2021.

If you're considering a career in alternative dispute resolution (ADR), you're probably familiar with practices like mediation and arbitration, which people use to resolve disputes out of court.

Given the time, expense, and sheer stress of litigation, it's no surprise that the field of ADR is growing rapidly. But if you're looking to capitalize on this momentum and start a career in arbitration, where do you begin?

How do you select a reputable program, and what are your career options as an arbitrator?

These are just some of the questions we get from prospective students, who are considering arbitration training. And who better to answer them than David Merrigan?

David is a highly experienced arbitrator, who also happens to teach our Arbitration Certificate.

So let's get started. Here are David's answers to your most frequently asked questions, along with some valuable advice to start your career.

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How to Become a Certified Mediator in Canada

Updated June 2021.

The practice of mediation attracts people from a wide range of professional backgrounds.

Some are planning to launch full-time careers as professional mediators. Others simply want to improve their communication and conflict management skills, so they can perform at a higher level at work.

But if you're interested in becoming a certified mediator, and want to set up your own private practice, there are a few important things to know about the process before you get started.

This post will walk you through selecting a reputable mediator training program, getting recognized by the ADR Institute of Canada, and earning your very first clients.

Let's get started.

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HR Training for New Managers: 5 Keys to a Much Better Hiring Process

Updated June, 2021.

Hiring is one of your most important tasks as a new manager. You must find candidates with the right skillset, right attitude, and right fit for your team. It's a tall order.

Especially when you consider that many managers are under time pressure to fill vacant roles, and don't have much space in their schedules for interviews.

Not to mention, if you're a new leader, you probably haven't done a lot of hiring and have only a vague sense of what an effective process looks like.

This is just one of the many ways companies let down their new managers. It's well known that training in this area is seriously lacking.

New research from consulting firm, West Monroe, reveals that an astounding 59% of new managers get no training whatsoever upon transitioning into a leadership role.

Research shows a single bad hire can cost a company $25,000 or more. In a recent survey by Career Builder, 25% of businesses said the damage could run upward of $50,000 per bad hire. 

So, if you're new to management and facing your first round of hiring, what can you do to minimize errors and find the absolute best fit for each role?

Take a page from the human resources playbook. Follow these 5 steps for a more efficient, fool-proof hiring process.

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Gerontology Training: Top 5 Challenges of Caring for Seniors

Updated June, 2021.

Caring effectively and compassionately for seniors is an issue that touches every single one of us. Either we have a loved one who needs care, or we ourselves are facing the facts of growing old.

With populations of seniors sky-rocketing across the globe, elder-care is one of the most important health care and policy issues of our time. Demand is high for gerontology professionals, particularly front-line people who give direct support to aging community members.

But working in this field comes with a very special set of challenges. Older patients have unique needs—needs that often go unnoticed by health care providers, and unfulfilled by local resources.

Working closely with the elderly can be incredibly rewarding, but you will need to develop a special skillset to succeed in this career. Take a look at some of the top challenges facing today's senior care-givers, and how gerontology training can help.

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Dispute Resolution Training: 5 Most Common Mediation Mistakes

Updated November, 2020

In recent years, there's been a major shift away from traditional litigation toward alternative dispute resolution (ADR) techniques, such as mediation.

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Transitioning to Management? How Some HR Training Can Save Your Life

Updated March 2022

What's the number one challenge facing every single new manager? Lack of training on how to actually lead a team.

Whether you were drafted into management because someone quit, or you paid in blood, sweat, and tears to earn that promotion—you're all in the same boat.

Very few organizations offer comprehensive (if any) management training.

One study by consulting firm West Monroe found that 59 per cent of Americans got no training whatsoever when they were promoted to management.

So, what's a first-time manager to do?

While employers drag their feet, seek out your own training on how to master the biggest, most fundamental challenge of your new job—managing your human resources.

Take a page from the HR training handbook. Here's how a few HR basics can significantly improve your transition to management—and earn you respect as a leader.

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How to Choose Trustworthy Online Professional Development Training

You really can't go anywhere on the web without seeing ads for online training programs. They're in your Facebook feed. They're in your Google search results. They're promoted on the websites you visit.

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Community Mental Health: 5 Most Toxic Mental Health Myths

Updated June, 2021.

What's the biggest barrier to understanding, compassion, and progress on any issue? Lack of awareness, misinformation, and a closed mind.

Nowhere is this more true (and more damaging) than in the domain of mental illness.

Mental illness is one of the most misunderstood issues on the planet. And despite recent, major pushes to generate awareness and reduce stigma, mental health issues remain shrouded in secrecy, shame, and confusion.

Ironically, mental illness touches every one of us. In any given year, 1 in 5 Canadians will experience a mental health problem. And by age 40, 50% of the population will have—or have had— a mental illness (Canadian Mental Health Association).

So, why is it so hard for many people to grasp the realities of mental illness? False beliefs and lack of community mental health training are the major culprits. 

Let's take a look at 5 of the most persistent and toxic mental health myths, still going strong today.

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6 Indications You'd Make an Excellent Mediator

Updated June, 2021.

When people want to keep legal disputes out of court and behind closed doors, they often turn to mediation.

There are many reasons mediation has grown in popularity as a form of alternative dispute resolution (ADR). Most notably, it generally costs less than litigation and is far more flexible.

Mediation is voluntary, the outcome is not legally binding, and unlike adversarial courtroom battles, mediation focuses on solutions that satisfy everyone involved.

But bringing opposing parties together, and helping mistrustful people find common ground, is far more challenging than it sounds.

Mediators need a complex skillset to ensure the process proves worthwhile, and participants leave satisfied with the outcome.

Considering pursuing mediation training, and wondering if you have a natural aptitude for conflict resolution?

Start by assessing your skills in these 6 key areas. If you're strong across each of these competencies, you have a good chance of becoming a highly effective mediator.

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What Makes a Successful Arbitrator? The Essential Hard & Soft Skills

Updated February 2021.

The stakes are high in arbitration. Arbitrators make binding judgments that are rarely appealed and difficult to overturn.

So, what makes this form of alternative dispute resolution (ADR) so popular?

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