5 Mistakes Even Experienced Mediators Make (& How to Avoid Them)

Mediation is by nature a complex, challenging process that demands a wide range of ever-evolving skills. There is no "perfect" mediator, and professionals in the field are forever striving to improve their approach and technique.

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Top Mental Health Challenges of Canadian Seniors Over 65

Updated June, 2021.

Does your work bring you into regular contact with seniors? Does your position in community services or health care involve supporting older people?

Out of all the seniors you see in a year, what percentage do you suspect suffer from poor mental health?

According to the Mental Health Commission of Canada, more than 1.8 million Canadians over 60 years of age were living with a mental health problem or illness in 2016.

The Canadian Mental Health Organization pegs the number of Canadians over 65 affected by poor mental health anywhere from 18 to 30 percent.

And as our population ages, these numbers are expected to grow. 

This post focuses on three of the biggest mental health challenges Canadians seniors are facing right now, and offers an overview of helpful facts for anyone who works with older adults in the community.

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How to Choose a Good Online Community Mental Health Certificate

Updated June, 2021.

Does your work bring you into close contact with individuals who may suffer from mental health issues?

Want to equip yourself with practical mental health knowledge and skills, so you can better support the wellbeing of others?

It sounds like you are a strong candidate for community mental health training.

And if you work full-time, you're probably looking for an online course. The good news is there are plenty of options out there!

The downside is it can overwhelming to sort through all those options and find the right training for your needs.

As you compare your top choices, take some time to consider these 4 points.


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Decoding Body Language During Mediation: What Can Gestures Tell You?

Have you heard of "power posing"?

Social psychologist and noted TED speaker, Amy Cuddy, revolutionized the world of communication by demonstrating how certain gestures can dramatically affect how we perceive ourselves, see other people—and possibly even alter body chemistry!

To prove her point, Cuddy shows how assuming "confident" poses, versus body positions that denote insecurity and anxiety, can genuinely change the way we feel and completely alter how others see us.

According to Cuddy, holding a "power pose" for just two minutes is enough to alter our communication style, outlook, and overall confidence level.

Now imagine how these ideas play out during mediation proceedings.

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Digital Marketing Training: 4 Ways to Update Your Social Media Strategy for 2018

Looking at your social media channels and wondering what new ideas you should be pursuing next year? Noticing that certain tried and true tactics just aren't producing the results they once did?

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Guide to Concurrent Disorders for Community Mental Health Professionals

Updated June, 2021.

What exactly is a concurrent disorder?

The term "concurrent" means to happen at the same time. The word "disorder" refers to a problem or illness that affects a person's body and/or mind.

Put these terms together, and you have "concurrent disorder"—a term health care professionals use to describe individuals suffering from both a mental illness and a substance abuse problem, simultaneously.

Did you know that 282,000 Canadians, aged 15 to 64, suffered from a concurrent disorder in the previous year?

Awareness of the considerable overlap of mental health and addiction issues has sharpened the focus on concurrent disorders in our country.

If you work in a community-serving position, such as law enforcement, education, or health care, a deeper understanding of concurrent disorders can significantly improve the way you support and interact with those afflicted.

In this post, we take a look at common combinations of mental health and addiction disorders, typical symptoms, and other related factors that influence community mental health.

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Mediator Continuing Education: Key Facilitation Techniques for Difficult Clients

Professional mediators come up against all kinds of challenges when working with opposing parties. Defensiveness, dishonesty, anxiety, and anger are often embedded in the process, and it takes years of experience to learn how to diffuse, channel, and resolve these instinctive, volatile emotions.

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Graphic Design Training: What Visual Elements Make Up a "Brand"?

What exactly is a "brand"? As branding expert and author, Scott Goodson puts it, brands tell the story of a business, and help build trust and goodwill among targeted audiences: "Brands convey a uniform quality, credibility and experience."

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Digital Marketing Training: 4 Social Media Metrics to Look at First

Social media is widely recognized as an essential pillar of digital marketing. If your brand or business isn't on social, it might as well not even exist!

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Should You Take Leadership Training? 3 Things to Consider

Think leadership training is just for high ranking managers or company CEOs? Think again. Managers at every level can benefit from skills development in this area.

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