Healthcare is one of Canada's most important industries, offering a wide range of careers that support individuals, families, and communities. Whether you're interested in patient care, community support, or healthcare administration, there are many rewarding career paths to explore.
This guide explores healthcare careers in Canada, including entry-level roles, key skills, training options, and tips for choosing a career that aligns with your interests and goals.
Medical office administrator (MOA) interviews usually include scenario-based questions about handling patients, protecting privacy, and staying organized under pressure, along with questions about your comfort with scheduling and medical software. Preparing sample answers for these situations ahead of time will help you feel calm and confident on interview day.
A medical office runs on multitasking. One minute you’re checking in a patient, the next you’re answering the phone or updating a chart.
Hiring managers know this, so they’ll ask questions that test how you handle that pace. Standard questions like “why do you want this job?” will still come up, so have an answer ready. However, this post focuses on the questions that are unique to medical office administration, since those are the ones that tend to trip up new grads the most.
Herzing’s Mental Health and Addictions Worker diploma is designed to turn out compassionate, capable professionals who are ready to make a positive impact in people’s lives.
One of the mentors guiding students through this journey is Laurie Imbeault. She’s an experienced educator and frontline practitioner with decades of work in community health, trauma-informed support, and addictions services.
Keep reading to learn more about Laurie’s teaching approach and how she helps students build the skills and resilience this field demands.
If you’re considering a career in mental health, you’ve likely come across the term trauma-informed care. It’s one of the most important concepts in modern mental health and addictions work.
Trauma is far more common than many people realize, and its effects can shape the way individuals think, feel, behave, and relate to the world. Whether someone has experienced a single distressing event or long-term, repeated harm, their mind and body can be affected in profound ways.
For mental health workers, understanding trauma—and knowing how to respond with compassion and sensitivity—is essential to providing safe, effective support.
In this post, we break down what trauma-informed care really means, why it matters in today’s mental health landscape, and how aspiring professionals can begin building this vital skillset.
Mental health careers are seeing unprecedented growth across Canada. This demand is being driven by increased public awareness of mental wellness, evolving workplace policies, and a serious shortage of trained professionals across the country.
There’s a huge need for compassionate, skilled mental health workers who can support individuals and communities in meaningful ways. If you’re seeking a career path with both stability and purpose, look no further.
In this post, we highlight the wide range of roles available in the mental health field, the factors contributing to industry growth, and how training programs can prepare you for a rewarding and impactful career.
If you’re considering a career in healthcare—whether as a medical office administrator, health care aide, or other support worker—developing cultural competence is essential.
Every day on the job, you’ll interact with patients from diverse backgrounds, each of whom brings their own cultural perspective, language, and health beliefs. Your ability to navigate these differences respectfully and effectively will directly impact patient care and your professional success.
In this blog, we explain what cultural competence is, why it’s so important to a healthcare provider’s career, and how you can go about developing it.
The demand for compassionate, trained mental health professionals in Canada is growing fast. We urgently need more addictions counsellors, case managers, mental health support workers, and so on.
But before jumping into a career that deals with people’s most personal struggles, it’s worth asking: Is this path right for you?
A mental health career can be deeply rewarding, but it also requires emotional strength, patience, and a desire to serve others. Below are seven essential questions to ask yourself before you take the leap.
Ten years ago, Dorothy Manzano decided she’d had enough of food service and retail jobs. The healthcare field was where she really wanted to be. But nursing took too long and she was squeamish about needles. What to do?
She decided to enrol in the Medical Office Assistant program at Herzing College, which perfectly aligned with her interests and goals. After graduating, she worked as an MOA for several years and is now the office manager at a cardiology clinic.
We spoke with Dorothy recently about how her Herzing experience helped her get where she wanted to go. Here’s her story.
The healthcare industry relies on more than just doctors and nurses—skilled administrative professionals are key to making sure that medical facilities run smoothly. If you want to be part of the team that keeps clinics and hospitals humming along, a medical office administration (MOA) program could be the perfect starting point.
MOA programs prepare you for entry-level roles in clinics, hospitals, and private practices. But they can also serve as a stepping stone to leadership positions in healthcare administration.
In this post, we explore the key aspects of MOA programs. Discover the skills you’ll gain and the career paths you can pursue.
The need for skilled mental health and addictions professionals is more pressing than ever. According to federal government data, Canada saw a 39 per cent rise in opioid deaths between 2016 and 2024. On average, 21 people die from opioids every day in this country.
Bringing those numbers down requires the efforts of many dedicated individuals.
Interested in becoming one of them? By pursuing a diploma in mental health and addictions, you can position yourself for a variety of careers that make a tangible difference.
In this post, we explore a few common roles in the addictions field. Learn about the responsibilities, skills, and qualifications required for each position, and discover how these roles contribute to creating healthier individuals and communities.
